How To Fix O5233 - Sales area redetermined: & & & not valid for ship-to/sold-to combination.

SAP Error Message - Details

• Message type: E = Error

• Message class: O5 - IS-Oil: MCOE message pool

• Message number: 233

• Message text: Sales area redetermined: & & & not valid for ship-to/sold-to combination.

What causes this issue?

The sales area entered in the order is not compatible with a valid
ship-to partner/sold-to partner combination for that area.

System Response

The system proposed valid sales area/ship-to partner/sold-to partner
combinations for the ship-to partner you entered. The system defaults
the combination you selected on this screen.

How to fix this error?

Choose <ZK>Enter</> to override the information message. Notify the
system manager of the initial ship-to partner/sales area combination so
that action can be taken to change the customer master entries.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message O5233 - Sales area redetermined: & & & not valid for ship-to/sold-to combination. ?

  The SAP error message O5233 indicates that there is an issue with the sales area being redetermined for a specific ship-to and sold-to combination. This typically occurs in the context of sales order processing, where the system is trying to determine the appropriate sales area based on the customer data but finds that the combination is not valid.
  Cause:
  
  Invalid Sales Area Configuration: The sales area (which consists of the sales organization, distribution channel, and division) may not be properly configured for the specific sold-to and ship-to customer combination in the system.
  Customer Master Data Issues: The customer master data for either the sold-to or ship-to party may not have the necessary sales area data maintained.
  Missing or Incorrect Data: There may be missing or incorrect entries in the customer master data, such as the sales area, or the customer may not be assigned to the relevant sales area.
  Sales Area Not Active: The sales area might not be active or may have been deactivated in the system.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master data (transaction code XD03 for general data or VD03 for sales area data).
  Verify that both the sold-to and ship-to customers have the correct sales area assigned.
  Ensure that the sales area is active and properly configured.
  
  
  
  Review Sales Area Configuration:
  
  Use transaction code OVX5 to check the sales area configuration.
  Ensure that the sales organization, distribution channel, and division are correctly set up and linked to the customer.
  
  
  
  Maintain Sales Area for Customers:
  
  If the sales area is missing for the customer, you can maintain it using transaction code XD01 (create customer) or VD01 (create customer for sales area).
  Make sure to assign the correct sales area to the customer.
  
  
  
  Check for Data Consistency:
  
  Ensure that there are no inconsistencies in the customer data that could lead to this error.
  You may need to run data consistency checks or consult with your SAP Basis team if there are underlying issues.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to this error message for any specific guidance or patches that may be applicable.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03 - Display Customer (General Data)
  VD03 - Display Customer (Sales Area Data)
  OVX5 - Maintain Sales Area
  XD01 / VD01 - Create Customer
  
  
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  
  
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to view and edit customer master data.
  
  
  By following these steps, you should be able to resolve the O5233 error and ensure that the sales area is correctly determined for the specified ship-to and sold-to combination.