How To Fix NI140 - Item &1 for customer settlement &2 does not exist in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: NI - Document index processing

• Message number: 140

• Message text: Item &1 for customer settlement &2 does not exist in the system

What causes this issue?

Translation: almost identical to NI025, NI112, NI114
To execute the function you requested, the system requires item &V1&
from customer settlement &V2&.
The system stored in an index that the item is or could be relevant.
For this reason, the item data should be read from the database.
However, the data is not available.

System Response

The system does not recognize item &V1& from customer settlement &V2&.

How to fix this error?

Possible reasons for the missing data record could be:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

The customer settlement was already archived. Check for this.
There is a hardware or software error. A program error may have lead to
an incorrect entry in the index table, for example (LIS structure
S111). If this is the case, inform your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NI140 - Item &1 for customer settlement &2 does not exist in the system ?

  The SAP error message NI140 indicates that there is an issue with a customer settlement item that the system cannot find. This typically occurs in the context of financial transactions, particularly when dealing with customer accounts and settlements.
  Cause:
  The error message "NI140 Item &1 for customer settlement &2 does not exist in the system" can be caused by several factors:
  
  
  Incorrect Item Number: The item number specified in the transaction does not exist in the database. This could be due to a typo or an incorrect reference.
  
  
  Deleted or Inactive Items: The item may have been deleted or marked as inactive in the system, making it unavailable for processing.
  
  
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies.
  
  
  Configuration Issues: There could be configuration problems in the customer settlement process that prevent the system from recognizing the item.
  
  
  Authorization Issues: The user may not have the necessary permissions to access the item or the customer settlement.
  
  
  Solution:
  To resolve the NI140 error, you can take the following steps:
  
  
  Verify Item Number: Check the item number (&1) and customer settlement number (&2) for accuracy. Ensure that they are correctly entered.
  
  
  Check Item Status: Use transaction codes like SE16 or SE11 to look up the item in the relevant database tables (e.g., BKPF, BSEG) to confirm its existence and status.
  
  
  Review Deletion Flags: If the item has been deleted, you may need to restore it or create a new item if applicable.
  
  
  Data Consistency Check: Run consistency checks in the system to identify any discrepancies in the data that may be causing the issue.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the item and perform the settlement.
  
  
  Consult Documentation: Review SAP documentation or notes related to the specific error message for additional troubleshooting steps.
  
  
  Contact Support: If the issue persists, consider reaching out to SAP support or your internal IT team for further assistance.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SE16: Data Browser
  SE11: Data Dictionary
  FB03: Display Document
  FBL5N: Customer Line Item Display
  
  
  
  SAP Notes: Check for any SAP Notes related to the NI140 error message for specific patches or updates that may address the issue.
  
  
  Documentation: Review the SAP Help Portal for detailed information on customer settlements and related processes.
  
  
  By following these steps, you should be able to identify the root cause of the NI140 error and implement a suitable solution.