How To Fix NI138 - The message category: & has been deactivated


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NI - Document index processing

  • Message number: 138

  • Message text: The message category: & has been deactivated

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NI138 - The message category: & has been deactivated ?

    The SAP error message NI138 indicates that a specific message category has been deactivated in the system. This can occur in various contexts, such as when trying to send messages or notifications through the SAP system, and it typically relates to the configuration of message types or categories in the SAP system.

    Cause:

    1. Deactivation of Message Category: The specific message category that you are trying to use has been deactivated in the system configuration.
    2. Configuration Issues: There may be issues in the configuration settings for the messaging system, such as the SAPconnect settings or the specific application settings.
    3. Authorization Issues: The user may not have the necessary authorizations to access or use the message category.

    Solution:

    1. Check Message Category Configuration:

      • Go to the transaction code SCOT (SAPconnect Administration).
      • Check the configuration for the message category in question. Ensure that it is activated.
      • If it is deactivated, you can activate it by selecting the appropriate settings.
    2. Review Application Settings:

      • Depending on the application you are working with, check the specific settings related to messaging or notifications.
      • Ensure that the message category is correctly configured and linked to the relevant application.
    3. Authorization Check:

      • Verify that the user has the necessary authorizations to send messages using the specified category.
      • You may need to consult with your SAP security team to ensure that the user roles and authorizations are correctly set up.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for more detailed information on the specific message category and its configuration.
    5. Contact SAP Support:

      • If the issue persists after checking the configuration and authorizations, consider reaching out to SAP support for further assistance.

    Related Information:

    • Transaction Codes: SCOT (SAPconnect Administration), SOST (SAPconnect Send Requests), and SO10 (Text Management) may be useful for troubleshooting.
    • Message Types: Familiarize yourself with the different message types and categories used in your SAP system, as this can help in understanding the context of the error.
    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on configuration.

    By following these steps, you should be able to identify the cause of the NI138 error and implement the necessary solutions to resolve it.

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