How To Fix NI139 - Customer settlement &1 does not exist in the system

SAP Error Message - Details

• Message type: E = Error

• Message class: NI - Document index processing

• Message number: 139

• Message text: Customer settlement &1 does not exist in the system

What causes this issue?

Translation: almost identical to NI024, NI111, NI113
The system requires customer settlement &V1& for the function you
called.
The system stored in a database table that customer settlement &V1& is
or could be relevant for the function you called. However, document
&V1& (header data) was not found.

System Response

The system could not find customer settlement &V1&.

How to fix this error?

Possible reasons for the missing data record could be:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Customer settlement &V1& was already archived or deleted from the
system. Check for this.
A hardware or software error occurred. A program error could have lead
to an incorrect entry in the index table, for example (LIS structure
S111). If this is the case, inform your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NI139 - Customer settlement &1 does not exist in the system ?

  The SAP error message NI139, which states "Customer settlement &1 does not exist in the system," typically occurs in the context of customer settlements in SAP, particularly when dealing with financial transactions or billing processes. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Incorrect Customer Number: The customer number (&1) referenced in the error message may be incorrect or does not exist in the system.
  Data Deletion: The customer settlement data may have been deleted or not created properly in the system.
  Configuration Issues: There may be configuration issues in the customer master data or in the settlement process.
  Missing Authorizations: The user may not have the necessary authorizations to access the customer settlement data.
  Incorrect Transaction Code: The transaction code used may not be appropriate for the operation being performed.
  
  Solutions:
  
  Verify Customer Number: Check the customer number in the system to ensure it exists. You can do this by navigating to the customer master data (transaction code XD03 for display).
  Check Settlement Data: Ensure that the customer settlement data has been created and is active. You can check this in the relevant settlement transaction or report.
  Review Configuration: If you have access, review the configuration settings related to customer settlements in the SAP system. This may involve checking the settings in the Financial Accounting (FI) or Controlling (CO) modules.
  User Authorizations: Ensure that the user has the necessary authorizations to view and process customer settlements. This may require coordination with your SAP security team.
  Use Correct Transaction: Make sure you are using the correct transaction code for the operation you are trying to perform. Refer to the SAP documentation or consult with your SAP support team if unsure.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL5N (Customer Line Item Display) or F-28 (Post Incoming Payments) to check customer-related transactions.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  Documentation: Review SAP documentation related to customer settlements and financial transactions for best practices and troubleshooting steps.
  Support: If the issue persists, consider reaching out to your internal SAP support team or SAP support for further assistance.
  
  By following these steps, you should be able to identify the cause of the NI139 error and implement a solution to resolve it.