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How To Fix NAA504 - Statistical data is not consistent (internal error)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NAA - Subsequent settlement (Purchasing)

  • Message number: 504

  • Message text: Statistical data is not consistent (internal error)

  • Show details Hide details
  • What causes this issue?

    Inconsistent data was transferred to function module &V1&.
    This is probably due to a program error.

    System Response

    INCLUDE ISR_STOP OBJECT DOKU ID TX

    How to fix this error?

    INCLUDE ISR_VERWALTUNG OBJECT DOKU ID TX

    Procedure for System Administrators

    Contact SAP.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NAA504 - Statistical data is not consistent (internal error) ?

    The SAP error message NAA504, which states "Statistical data is not consistent (internal error)," typically indicates an inconsistency in the statistical data related to a particular process or transaction in the SAP system. This error can arise in various contexts, such as during the processing of statistical key figures, cost allocations, or when generating reports.

    Causes:

    1. Data Inconsistency: There may be inconsistencies in the statistical data due to incomplete transactions, incorrect postings, or data corruption.
    2. Configuration Issues: Incorrect configuration settings in the relevant modules (e.g., Controlling, Financial Accounting) can lead to this error.
    3. Missing or Incorrect Master Data: If the master data (like cost centers, profit centers, etc.) is missing or incorrectly set up, it can cause inconsistencies.
    4. System Bugs: Occasionally, this error can be triggered by bugs in the SAP system or specific transactions.

    Solutions:

    1. Check Data Consistency: Use transaction codes like CKM3 (for material ledger) or KOB1 (for cost object reports) to check for inconsistencies in the data.
    2. Reprocess Transactions: If the error occurred during a specific transaction, try to reprocess it after ensuring that all necessary data is correct and complete.
    3. Review Configuration: Verify the configuration settings in the relevant modules to ensure they are set up correctly.
    4. Analyze Logs: Check the application logs (transaction code SLG1) for more detailed error messages that can provide insights into the root cause.
    5. Master Data Review: Ensure that all relevant master data is complete and correctly maintained.
    6. SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error. There may be patches or updates available that resolve known issues.
    7. Consult SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it appears to be a bug or a more complex issue.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that can help in diagnosing and resolving the issue, such as SE11 (Data Dictionary), SE80 (Object Navigator), and SE37 (Function Module).
    • Documentation: Review SAP documentation related to the specific module you are working with, as it may provide additional insights into common issues and their resolutions.
    • User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify and resolve the underlying cause of the NAA504 error in your SAP system.

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