How To Fix NAA500 - Canceled as a result of an internal error

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 500

• Message text: Canceled as a result of an internal error

What causes this issue?

An internal program error occurred.

System Response

INCLUDE ISR_STOP OBJECT DOKU ID TX

How to fix this error?

INCLUDE ISR_VERWALTUNG OBJECT DOKU ID TX

Procedure for System Administrators

This error message was triggered in program &V1&, include &V2&.
Please contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA500 - Canceled as a result of an internal error ?

  The SAP error message NAA500, which states "Canceled as a result of an internal error," typically indicates that there is an issue within the SAP system that has caused a process or transaction to fail. This error can arise from various underlying causes, and resolving it may require different approaches depending on the specific context in which it occurs.
  Possible Causes:
  
  System Configuration Issues: Incorrect settings in the system configuration can lead to internal errors.
  Data Inconsistencies: Corrupted or inconsistent data in the database can trigger this error.
  Program Errors: Bugs or issues in custom ABAP programs or standard SAP programs can cause internal errors.
  Authorization Issues: Lack of proper authorizations for the user executing the transaction can lead to unexpected cancellations.
  Performance Issues: System performance problems, such as timeouts or resource limitations, can also result in this error.
  Transport Issues: Problems with transport requests that have not been properly imported can lead to inconsistencies.
  
  Solutions:
  
  Check System Logs: Use transaction codes like SLG1 (Application Log) or ST22 (Dump Analysis) to check for detailed error logs that can provide more context about the internal error.
  Review Configuration: Ensure that all relevant configurations are correct and consistent. This may involve checking settings in SPRO or other configuration transactions.
  Data Consistency Checks: Run consistency checks on the relevant data. This may involve using transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to inspect the data.
  Debugging: If the error is related to a custom program, debugging the ABAP code may help identify the root cause.
  User Authorizations: Verify that the user has the necessary authorizations to perform the action that triggered the error.
  System Performance: Monitor system performance and resource usage. If necessary, optimize the system or increase resources.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches.
  Contact SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ST22 (Dump Analysis), SLG1 (Application Log), and SM21 (System Log) for troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review SAP documentation for the specific module or functionality where the error occurred, as it may provide insights into common issues and resolutions.
  
  By following these steps, you should be able to diagnose and potentially resolve the NAA500 error in your SAP system.