How To Fix NAA457 - Incorrect condition record (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 457

• Message text: Incorrect condition record (internal error)

What causes this issue?

An incorrect condition record was transferred to function module &V1&.

System Response

INCLUDE ISR_STOP OBJECT DOKU ID TX

How to fix this error?

INCLUDE ISR_SYSTEMFEHLER OBJECT DOKU ID TX

Procedure for System Administrators

Contact SAP.
A record with application &V3& was expected. However, the record
transferred contains application &V4&, condition record number &V2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA457 - Incorrect condition record (internal error) ?

  The SAP error message NAA457, which states "Incorrect condition record (internal error)," typically indicates that there is an issue with the condition records in the pricing procedure. This error can occur in various scenarios, such as during sales order processing, pricing determination, or when trying to access condition records in the system.
  Causes:
  
  Missing or Incorrect Condition Records: The condition records required for pricing may be missing or incorrectly configured.
  Data Inconsistencies: There may be inconsistencies in the data related to the condition records, such as incorrect keys or missing entries.
  Custom Code Issues: If there are custom enhancements or modifications in the pricing logic, they may lead to unexpected behavior.
  Transport Issues: If condition records were transported from one system to another, there may be issues with the transport that led to incomplete or incorrect data.
  Configuration Errors: Incorrect configuration in the pricing procedure or condition types can lead to this error.
  
  Solutions:
  
  Check Condition Records: Verify that the necessary condition records exist and are correctly maintained. Use transaction codes like VK11 (Create Condition) or VK12 (Change Condition) to check the records.
  Review Pricing Procedure: Ensure that the pricing procedure is correctly configured and that all required condition types are included.
  Debugging: If you have access to debugging tools, you can analyze the pricing logic to identify where the error occurs. This may require the help of a developer.
  Check for Custom Code: Review any custom code that may be affecting the pricing logic. If necessary, consult with the development team to identify potential issues.
  Transport Validation: If the issue arose after a transport, validate that all necessary objects were transported correctly and that there are no missing dependencies.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 (Display Condition), and V/06 (Maintain Condition Types).
  SAP Documentation: Review SAP documentation related to pricing procedures and condition records for a deeper understanding of how they work.
  Community Forums: Consider checking SAP community forums or discussion boards for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.