How To Fix NAA370 - Status &2 of document &1 does not permit update (subseq. settlement)

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 370

• Message text: Status &2 of document &1 does not permit update (subseq. settlement)

What causes this issue?

An update in the <GL:Logistics_Information_System>Logistics Information
System</> for <DS:GLOS.3526C095AFAB52B9E10000009B38F974>subsequent
settlement</> is only possible for settlement documents (customer
billing documents) when the document is released to financial
accounting.
However, posting status &V2& (&V3&) of document &V1& indicates that:

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

the document has not been released to financial accounting
the document does not need to be released to financial accounting (for
example, if the document was reversed)
release to financial accounting is not defined for the document
the document cannot be released to financial accounting because of
incorrect settings (causing account determination errors, for example)

System Response

Update data cannot be created and may therefore be missing for
subsequent functions. Depending on the document status, it may be that
no update is required (for example, status "Canceled and therefore
complete").
WHAT_TO_DO&
Read the documentation. If necessary, release document &V1& to
financial accounting or correct any errors.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA370 - Status &2 of document &1 does not permit update (subseq. settlement) ?

  The SAP error message NAA370 indicates that the status of a document does not allow for updates related to subsequent settlement. This typically occurs in the context of Asset Accounting (FI-AA) or related modules where documents are processed for asset transactions.
  Cause:
  The error message NAA370 is triggered when you attempt to perform an operation (like a subsequent settlement) on a document that is in a status that does not permit such updates. Common causes include:
  
  Document Status: The document may be in a status that is locked for updates, such as "Completed" or "Closed."
  Posting Period: The posting period for the document may be closed, preventing any further changes.
  Authorization Issues: The user may not have the necessary authorizations to perform the update.
  Configuration Settings: Certain configuration settings in the system may restrict updates based on the document type or status.
  
  Solution:
  To resolve the NAA370 error, consider the following steps:
  
  
  Check Document Status: Review the status of the document in question. If it is marked as completed or closed, you may need to reverse or adjust the document before proceeding with the subsequent settlement.
  
  
  Open Posting Period: Ensure that the posting period for the document is open. If it is closed, you may need to open the period or create a new document in an open period.
  
  
  Review Authorizations: Verify that the user attempting the update has the necessary authorizations to perform the operation. If not, consult with your SAP security team to obtain the required permissions.
  
  
  Consult Configuration: Check the configuration settings related to asset accounting and document processing. There may be specific rules that prevent updates based on the document type or status.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (like AS02 for asset master data changes or ABZON for asset transactions) to check the document and its status.
  
  
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error message or provide additional guidance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes related to asset accounting, such as AS01 (Create Asset), AS02 (Change Asset), and ABZON (Subsequent Settlement).
  SAP Documentation: Refer to SAP Help documentation for Asset Accounting for detailed information on document statuses and their implications.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  By following these steps, you should be able to identify the cause of the NAA370 error and implement a solution to resolve it.