How To Fix NAA369 - Status &2 of document &1 does not permit update (subseq. settlement)


SAP Error Message - Details

  • Message type: E = Error

  • Message class: NAA - Subsequent settlement (Purchasing)

  • Message number: 369

  • Message text: Status &2 of document &1 does not permit update (subseq. settlement)

  • Show details Hide details
  • What causes this issue?

    An update in the <GL><GL:Logistics_Information_System>Logistics
    Information System</> for
    <DS:GLOS.3526C095AFAB52B9E10000009B38F974>subsequent settlement</> is
    only possible for settlement documents (supplier billing documents) when
    the document is released to Financial Accounting.
    However, posting status &V2& (&V3&) of document &V1& indicates that

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    the document has not been released to financial accounting
    the document does not need to be released to Financial Accounting (for
    example, if the document was canceled)
    release to Financial Accounting is not defined for the document
    the document cannot be released to Financial Accounting because of
    incorrect settings (causing account determination errors, for example)

    System Response

    Update data cannot be created and may therefore be missing for
    subsequent functions. Depending on the document status, it may be that
    no update is required (for example, status "Canceled and therefore
    complete").

    How to fix this error?

    Read the documentation. If necessary, release document &V1& to Financial
    Accounting or correct any errors.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message NAA369 - Status &2 of document &1 does not permit update (subseq. settlement) ?

    The SAP error message NAA369 indicates that the status of a document does not allow for updates related to subsequent settlement. This typically occurs in the context of Asset Accounting or Project System modules, where certain statuses of documents (like assets or projects) restrict further changes or updates.

    Cause:

    The error is usually caused by one of the following reasons:

    1. Document Status: The document (asset or project) has reached a status that prohibits further updates. For example, it may be in a "completed" or "closed" status.
    2. Settlement Process: The document may have already been settled, and any subsequent attempts to update it are not allowed.
    3. Configuration Settings: There may be specific configuration settings in the system that restrict updates based on the document status.

    Solution:

    To resolve this error, you can consider the following steps:

    1. Check Document Status:

      • Review the status of the document in question. You can do this by navigating to the relevant transaction (e.g., AS03 for Asset Display or CJ20N for Project Management) and checking the status.
      • If the document is in a status that does not allow updates, you may need to reverse or adjust the previous transactions that led to this status.
    2. Review Settlement History:

      • Check if the document has already been settled. If it has, you may need to perform a reversal of the settlement if applicable, or create a new document to reflect the necessary changes.
    3. Consult Configuration:

      • If you have access to configuration settings, review the settings related to document statuses and updates. Ensure that the settings align with your business processes and allow for the necessary updates.
    4. Contact Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration and business processes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as AS03 (Display Asset), AS02 (Change Asset), CJ20N (Project Builder), and others that may help you analyze the document status.
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches that could resolve the issue.
    • Documentation: Review SAP documentation related to Asset Accounting or Project System for more information on document statuses and settlement processes.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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