How To Fix NAA346 - Business volume data from the BV comparison (final settlement) missing

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 346

• Message text: Business volume data from the BV comparison (final settlement) missing

What causes this issue?

Business volume should exist from a business volume comparison (final
settlement) for the condition record.
However, no business volume data is available. This is not allowed.

System Response

The business volume for settlement of the condition record cannot be
determined.

How to fix this error?

Please contact your R/3 system administrator.

Procedure for System Administrators

Please contact SAP.
Possible causes:
Inconsistent arrangement data (fields contain inconsistent data)
Prorgam error (function module &V3&)
The condition record for arrangement &V1& has (internal) number &V2&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA346 - Business volume data from the BV comparison (final settlement) missing ?

  The SAP error message NAA346, which indicates that "Business volume data from the BV comparison (final settlement) is missing," typically arises in the context of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error suggests that the system is unable to find the necessary business volume data required for processing a final settlement.
  Causes:
  
  
  Missing Data: The most common cause is that the business volume data has not been generated or is missing from the database. This can happen if the data was not properly collected or if there was an error during the data processing stages.
  
  
  Incorrect Configuration: There may be configuration issues in the system that prevent the correct generation or retrieval of business volume data.
  
  
  Timing Issues: The error may occur if the final settlement process is being executed before the business volume data has been fully processed or updated.
  
  
  Data Consistency Issues: There may be inconsistencies in the data that prevent the system from linking the business volume data to the final settlement process.
  
  
  Solutions:
  
  
  Check Data Generation: Verify that the business volume data has been generated correctly. You can do this by checking the relevant transaction logs or reports in SAP to ensure that the data exists.
  
  
  Reprocess Data: If the data is missing, you may need to reprocess the relevant transactions to generate the necessary business volume data. This could involve running specific background jobs or reports.
  
  
  Review Configuration: Check the configuration settings related to business volume data and final settlement in your SAP system. Ensure that all necessary settings are correctly configured.
  
  
  Timing Adjustments: If the error is due to timing, ensure that the processes are executed in the correct order. For example, ensure that all necessary data is processed before attempting to execute the final settlement.
  
  
  Data Consistency Checks: Run data consistency checks to identify and resolve any inconsistencies in the data that may be causing the error.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the specific error message for additional troubleshooting steps or patches that may address the issue.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as NAA1, NAA2, or others related to business volume processing and final settlement.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance. They can provide more specific guidance based on your system configuration and version.
  
  By following these steps, you should be able to identify the cause of the NAA346 error and implement a solution to resolve it.