How To Fix NAA238 - No sales data has been created for customer &2

NAA238 - Overview

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 238

• Message text: No sales data has been created for customer &2

What causes this issue?

For the customer settlement the customer data (data at Sales and
Distribution level) is required for condition granter &V1&.
The system determined that a sales area has not been assigned to payer
&V2& who is assigned to the condition granter. It may be that all the
sales and distribution data has been deleted.
A settlement cannot be effected without a sales area.

System Response

The rebate arrangement cannot be created.

How to fix this error?

Enter payer &V2& in all the required sales areas.
For settlements at plant level (cross-company code) for each customer
billing document, the sales areas are defined from those plants where
there may be business volume data. The sales data for the plant's
internal settlements is used.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA238 - No sales data has been created for customer &2 ?

  The SAP error message NAA238, which states "No sales data has been created for customer &2," typically occurs in the context of sales and distribution (SD) processes. This error indicates that there is no sales data available for the specified customer in the system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Customer Master Data Issues: The customer may not have been set up correctly in the system, or the relevant sales area data may be missing.
  Sales Document Not Created: There may not be any sales documents (like sales orders, quotations, etc.) created for the customer.
  Data Deletion: Sales data for the customer may have been deleted or archived.
  Incorrect Sales Area: The sales area (combination of sales organization, distribution channel, and division) may not be correctly defined for the customer.
  Inactive Customer: The customer may be marked as inactive or blocked in the system.
  
  Solutions:
  
  
  Check Customer Master Data:
  
  Go to the