How To Fix NAA237 - No sales data created with company code &3 for customer &2

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 237

• Message text: No sales data created with company code &3 for customer &2

What causes this issue?

The customer data is required for customer settlements at company code
level for condition granter &V1&.
The system determined that no sales with company code &V3& was assigned
to payer &V2& who is assigned to the condition granter.
However, a sales area is required for correct settlement.

System Response

The system cannot perform a customer settlement at company code level.

How to fix this error?

Create payer &V2& in a valid sales area. Use a sales organization for
company code &V3& in the assignment.
It may be necessary to have a cross-company-code settlement (settlement
at plant level).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA237 - No sales data created with company code &3 for customer &2 ?

  The SAP error message NAA237 indicates that no sales data has been created for a specific customer and company code. This error typically arises in the context of sales and distribution (SD) processes when attempting to create or process sales documents, such as sales orders or billing documents.
  Cause:
  
  Customer Master Data Issues: The customer may not have been properly set up in the system for the specified company code. This includes missing or incomplete data in the customer master record.
  Sales Area Configuration: The sales area (which includes the sales organization, distribution channel, and division) may not be correctly configured for the customer.
  Sales Data Not Maintained: The sales data for the customer in the customer master record may not have been maintained for the relevant company code.
  Inactive Customer: The customer may be marked as inactive or blocked for sales transactions.
  Company Code Not Assigned: The customer may not be assigned to the specified company code in the customer master data.
  
  Solution:
  
  
  Check Customer Master Data:
  
  Go to the customer master record (transaction code XD03 for general data or VD03 for sales area data).
  Verify that the customer exists for the specified company code and that all necessary fields are filled out correctly.
  
  
  
  Review Sales Area Assignment:
  
  Ensure that the customer is assigned to the correct sales area (sales organization, distribution channel, and division).
  If necessary, create or update the sales area data for the customer.
  
  
  
  Maintain Sales Data:
  
  If sales data is missing, you can maintain it by using transaction code VD01 (create) or VD02 (change) to add the necessary sales data for the customer.
  
  
  
  Check Customer Status:
  
  Ensure that the customer is not blocked for sales transactions. This can be checked in the customer master record under the status tab.
  
  
  
  Company Code Assignment:
  
  Verify that the customer is assigned to the correct company code. If not, you may need to create a new customer record for the correct company code.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  XD03: Display Customer (General Data)
  VD03: Display Customer (Sales Area Data)
  VD01: Create Customer (Sales Area Data)
  VD02: Change Customer (Sales Area Data)
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. You can search for relevant notes in the SAP Support Portal.
  
  
  Documentation: Refer to SAP documentation for detailed information on customer master data management and sales area configuration.
  
  
  By following these steps, you should be able to identify and resolve the issue causing the NAA237 error message in SAP.