How To Fix NAA098 - No points available for item &2 of purchasing document &1

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 098

• Message text: No points available for item &2 of purchasing document &1

What causes this issue?

No points are available for item &V2& of purchasing document &V1&.
However, the condition record for condition type &V3& refers to the
points in relation to the scale and/or condition basis (reference
magnitude and/or calculation rule).
As a result, the document item is not relevant for the condition
record.

System Response

No update is carried out, as the business volume data is incomplete.

How to fix this error?

If you want an update to be carried out, you must enter the points for
the item.
You can maintain the points in the document item or in the info record.

Procedure for System Administrators

The condition record has (internal) number &V4&.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA098 - No points available for item &2 of purchasing document &1 ?

  The SAP error message NAA098 ("No points available for item &2 of purchasing document &1") typically occurs in the context of the SAP system when dealing with purchasing documents, particularly in relation to the management of points or rewards associated with purchasing activities. This error indicates that there are no points available for the specified item in the purchasing document.
  Cause:
  
  
  No Points Accumulated: The item in question may not have any points accumulated due to various reasons, such as:
  
  The item is not eligible for points.
  The points have already been redeemed or used.
  The points have not been set up correctly in the system.
  
  
  
  Configuration Issues: There may be issues with the configuration of the points system in SAP, such as:
  
  Incorrect settings in the purchasing document type.
  Missing or incorrect master data related to the vendor or material.
  
  
  
  Data Entry Errors: There could be errors in the data entry for the purchasing document, such as incorrect item numbers or document numbers.
  
  
  Solution:
  
  
  Check Points Eligibility: Verify if the item is eligible for points. This may involve checking the vendor agreements or the specific conditions set for the item.
  
  
  Review Points Configuration: Ensure that the points system is correctly configured in SAP. This includes:
  
  Checking the configuration settings for the purchasing document type.
  Ensuring that the relevant master data (vendor, material) is correctly set up.
  
  
  
  Check for Redeemed Points: If points have been redeemed, check the history of point usage to confirm that the points are indeed available.
  
  
  Correct Data Entry: Review the purchasing document for any data entry errors. Ensure that the item number and document number are correct.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the points system and how it integrates with purchasing documents.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates related to the points system.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as ME23N (Display Purchase Order) or ME22N (Change Purchase Order).
  User Roles and Authorizations: Ensure that the user has the necessary roles and authorizations to access and manage points in the purchasing documents.
  
  By following these steps, you should be able to identify the cause of the NAA098 error and implement a solution to resolve it.