How To Fix NAA072 - Settlement document &1 is not a settlement document (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: NAA - Subsequent settlement (Purchasing)

• Message number: 072

• Message text: Settlement document &1 is not a settlement document (internal error)

What causes this issue?

Settlement document &V1& is a settlement document for arrangement &V2&.
This is not allowed.

System Response

The document is not processed.

How to fix this error?

An internal error has occurred.
Contact your system administrator.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message NAA072 - Settlement document &1 is not a settlement document (internal error) ?

  The SAP error message NAA072, which states "Settlement document &1 is not a settlement document (internal error)," typically indicates an issue with the settlement document processing in the SAP system. This error can arise due to various reasons, including data inconsistencies, incorrect document types, or issues with the configuration of the settlement process.
  Causes:
  
  Incorrect Document Type: The document referenced may not be a valid settlement document. This can happen if the document type is not set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies in the data related to the settlement document, such as missing or incorrect entries in the database.
  Configuration Issues: The configuration settings for the settlement process may not be correctly defined, leading to errors when trying to process the document.
  System Bugs: There may be bugs or issues in the SAP system that are causing this internal error.
  
  Solutions:
  
  Check Document Type: Verify that the document type of the settlement document is correct and that it is indeed a settlement document. You can do this by checking the document in the relevant transaction (e.g., using transaction codes like KO03 for order display).
  Review Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the underlying tables for any inconsistencies related to the settlement document.
  Configuration Review: Review the configuration settings for the settlement process in the relevant customizing transactions (e.g., SPRO). Ensure that all necessary settings are correctly defined.
  Check for Notes and Patches: Look for SAP Notes or patches that may address this specific error. You can search the SAP Support Portal for any relevant notes that might provide a fix or workaround.
  Recreate the Document: If the document is corrupted or cannot be processed, consider recreating the settlement document if possible.
  Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance. Provide them with detailed information about the error, including the document number and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as KO03 (Display Order), KOB1 (Display Actual Line Items), and KSB1 (Display Cost Centers).
  SAP Notes: Regularly check for SAP Notes related to settlement processing and error messages. This can provide insights into known issues and fixes.
  Documentation: Review SAP documentation related to settlement processes in your specific module (e.g., CO for Controlling, PS for Project System) for best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify the cause of the NAA072 error and implement a suitable solution.