How To Fix MY_CATS_OFFLINE014 - Data record has the status "In process"


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MY_CATS_OFFLINE - Messages for CATS notebook Offline

  • Message number: 014

  • Message text: Data record has the status "In process"

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message MY_CATS_OFFLINE014 - Data record has the status "In process" ?

    The SAP error message MY_CATS_OFFLINE014, which states "Data record has the status 'In process'," typically occurs in the context of the Cross-Application Time Sheet (CATS) module. This error indicates that a time entry or data record is currently being processed and cannot be modified or submitted until the processing is complete.

    Cause:

    1. Data Locking: The record is locked because it is being processed by another user or transaction. This can happen if a user is currently editing the record or if a background job is processing it.
    2. Incomplete Processing: The record may be in a state where it has not yet been fully processed, such as being in a workflow or awaiting approval.
    3. System Error: Occasionally, system errors or inconsistencies can lead to records being stuck in an "In process" state.

    Solution:

    1. Wait and Retry: If the record is being processed by another user, wait for them to complete their action. You can try to access the record again after some time.
    2. Check for Locks: Use transaction codes like SM12 to check for locks on the record. If you find a lock that should not be there, you may need to contact your SAP administrator to resolve it.
    3. Review Workflow: If the record is part of a workflow, check the status of the workflow to see if it is stuck or requires attention.
    4. Clear Incomplete Records: If you have access, you can check for incomplete records in the CATS tables and clear any that are stuck.
    5. Contact Support: If the issue persists, it may be necessary to contact your SAP support team for further investigation. They can check for any underlying issues in the system.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as CAT2 (CATS: Time Sheet), CATS_APPR (CATS: Approval), and SM12 (Display and Delete Locks).
    • SAP Notes: Check SAP Notes for any known issues related to this error message. SAP frequently updates their knowledge base with solutions for common problems.
    • User Permissions: Ensure that you have the necessary permissions to access and modify the records in question.

    By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.

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