How To Fix MY_CATS_OFFLINE013 - Select the data record you want to process


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MY_CATS_OFFLINE - Messages for CATS notebook Offline

  • Message number: 013

  • Message text: Select the data record you want to process

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message MY_CATS_OFFLINE013 - Select the data record you want to process ?

    The SAP error message MY_CATS_OFFLINE013, which states "Select the data record you want to process," typically occurs in the context of the Cross-Application Time Sheet (CATS) when a user attempts to process time data but has not selected a specific record to work with. This error can arise in various scenarios, such as when trying to approve, edit, or delete time entries.

    Cause:

    1. No Record Selected: The most common cause is that the user has not selected any time entry record from the list or table.
    2. User Interface Issue: Sometimes, the user interface may not display the records correctly, leading to confusion.
    3. Authorization Issues: In some cases, the user may not have the necessary permissions to view or select the records.
    4. Data Retrieval Issues: There may be issues with the data retrieval process, such as filters applied that result in no records being displayed.

    Solution:

    1. Select a Record: Ensure that you have selected a specific time entry record from the list before attempting to process it. This can usually be done by clicking on the checkbox or selecting the row corresponding to the desired record.
    2. Check Filters: If you are using filters to narrow down the records, ensure that they are set correctly and that there are records available that meet the criteria.
    3. Refresh the Screen: If the records are not displaying correctly, try refreshing the screen or navigating away and back to the CATS interface.
    4. Check Authorizations: Verify that you have the necessary authorizations to view and process the time entries. If not, contact your SAP administrator to resolve any authorization issues.
    5. Consult Documentation: If the issue persists, refer to SAP documentation or support resources for further troubleshooting steps specific to your version of SAP.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
    • User Training: Ensure that users are trained on how to properly select and process records in the CATS interface.
    • System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
    • SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.

    If the problem continues after trying these solutions, it may be beneficial to reach out to your SAP support team for further assistance.

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