How To Fix MSR_REFUND031 - Preview table does not contain any items with an open qty for refunding

MSR_REFUND031 - Overview

• Message type: E = Error

• Message class: MSR_REFUND - Messages for FDM-Transactions

• Message number: 031

• Message text: Preview table does not contain any items with an open qty for refunding

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REFUND031 - Preview table does not contain any items with an open qty for refunding ?

  The SAP error message MSR_REFUND031 indicates that the system is unable to find any items in the preview table that have an open quantity available for refunding. This typically occurs in the context of processing refunds in the SAP system, particularly when dealing with returns or credit memos.
  Causes:
  
  
  No Open Quantities: The most common cause is that there are no items with an open quantity available for refunding. This could be due to:
  
  The items have already been refunded.
  The items have been fully processed or cleared in previous transactions.
  The items were not correctly marked for refund in the system.
  
  
  
  Incorrect Selection Criteria: The selection criteria used to retrieve items for refunding may not match any existing records. This could be due to filters applied in the refund process.
  
  
  Data Synchronization Issues: There may be issues with data synchronization between different modules or systems, leading to discrepancies in the available quantities.
  
  
  
  Configuration Issues: There may be