How To Fix MSR_REFUND032 - You selected an order/delivery item, so the system deselected split items

MSR_REFUND032 - Overview

• Message type: E = Error

• Message class: MSR_REFUND - Messages for FDM-Transactions

• Message number: 032

• Message text: You selected an order/delivery item, so the system deselected split items

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REFUND032 - You selected an order/delivery item, so the system deselected split items ?

  The SAP error message MSR_REFUND032 indicates that when you selected a specific order or delivery item for processing, the system automatically deselected any split items associated with that order or delivery. This behavior is typically related to how SAP handles item splits in the context of returns or refunds.
  
  Cause:
  
  Item Splitting: In SAP, items can be split for various reasons, such as different delivery dates, quantities, or conditions. When you select a specific item, the system may not allow you to process split items simultaneously, leading to the automatic deselection.
  Configuration Settings: The system's configuration may dictate that only one item can be processed at a time, especially if the items have different characteristics or statuses.
  Business Logic: The business process defined in the system may require that only complete items (not split) can be selected for certain operations, such as refunds or returns.
  
  
  Solution:
  
  Review Item Selection: Ensure that you are selecting the correct