How To Fix MSR_REFUND029 - Processing other doc. results in losing previously created manual split

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_REFUND - Messages for FDM-Transactions

• Message number: 029

• Message text: Processing other doc. results in losing previously created manual split

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_REFUND029 - Processing other doc. results in losing previously created manual split ?

  The SAP error message MSR_REFUND029 typically occurs in the context of processing refunds or adjustments in the SAP system, particularly when dealing with manual splits in financial documents. This error indicates that processing another document (such as a refund or adjustment) is causing the loss of a previously created manual split in the financial records.
  Cause:
  The error is generally caused by the following scenarios:
  
  
  Manual Split Conflict: When a manual split is created for a financial document, and then another document is processed that affects the same financial records, the system may not be able to maintain the integrity of the manual split. This can happen if the new document modifies the same line items or accounts that were involved in the manual split.
  
  
  Document Type Restrictions: Certain document types may have restrictions on how they interact with existing documents, especially if they involve manual adjustments or splits.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that dictate how refunds and adjustments are processed, which could lead to conflicts when manual splits are involved.
  
  
  Solution:
  To resolve the MSR_REFUND029 error, consider the following steps:
  
  
  Review Manual Splits: Check the manual splits that have been created for the document in question. Ensure that they are still valid and that no other documents are being processed that would conflict with them.
  
  
  Process Documents Sequentially: If possible, process documents in a sequence that avoids conflicts. For example, complete all necessary refunds or adjustments before creating or modifying manual splits.
  
  
  Adjust Configuration Settings: If the issue persists, review the configuration settings related to document processing in your SAP system. Consult with your SAP administrator or functional consultant to ensure that the settings align with your business processes.
  
  
  Error Handling: If the error occurs frequently, consider implementing error handling procedures to manage the situation when it arises. This could involve creating a report to identify when manual splits are at risk of being lost.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error message. There may be patches or updates that can resolve underlying issues.
  
  
  Testing: After making any changes, conduct thorough testing in a development or quality assurance environment to ensure that the changes do not introduce new issues.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on handling refunds, adjustments, and manual splits.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have implemented.
  Training: Consider training for users involved in financial processing to ensure they understand how to manage manual splits and document processing effectively.
  
  By following these steps, you should be able to address the MSR_REFUND029 error and ensure smoother processing of financial documents in your SAP system.