How To Fix MSR_MM021 - Shipping processing is not selected to supplier &1 in purchase org. &2

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_MM - MSR: Message class for MSR orders

• Message number: 021

• Message text: Shipping processing is not selected to supplier &1 in purchase org. &2

What causes this issue?

You want to create a returns purchase order in Advanced Returns
Management. For this case shipping processing for the return to supplier
is mandatory. However, shipping processing has not been activated for
supplier &V1& and purchasing organization &V2& in the supplier master
data.
The system cannot post the returns purchase order.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Activate shipping processing for supplier &V1& and purchasing
organization &V2& in the supplier master.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_MM021 - Shipping processing is not selected to supplier &1 in purchase org. &2 ?

  The SAP error message MSR_MM021 indicates that shipping processing is not selected for a specific supplier in a given purchasing organization. This error typically arises during the procurement process when attempting to create or process a purchase order or related documents.
  Cause:
  The error occurs due to the following reasons:
  
  Shipping Processing Not Activated: The supplier (vendor) in question does not have shipping processing enabled in the vendor master data for the specified purchasing organization.
  Vendor Master Data Configuration: The vendor master record may not be properly configured to allow shipping processing, which is necessary for the procurement process.
  Purchasing Organization Settings: The purchasing organization settings may not be aligned with the vendor's shipping processing capabilities.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Vendor Master Data:
  
  Go to the vendor master data (transaction code XK03 for general view or MK03 for purchasing view).
  Enter the vendor number and purchasing organization.
  Check the "Shipping" tab to ensure that shipping processing is activated.
  
  
  
  Activate Shipping Processing:
  
  If shipping processing is not activated, you can activate it by editing the vendor master data (transaction code XK02 or MK02).
  Navigate to the "Shipping" tab and select the appropriate options to enable shipping processing.
  
  
  
  Review Purchasing Organization Settings:
  
  Ensure that the purchasing organization is correctly set up to handle shipping processing.
  Check the configuration settings in the customizing (transaction code SPRO) under:
  
  Materials Management > Purchasing > Vendor Master > Define Vendor Account Groups.
  
  
  Make sure that the account group assigned to the vendor allows for shipping processing.
  
  
  
  Consult Documentation:
  
  If you are unsure about the settings or need further assistance, consult the SAP documentation or reach out to your SAP support team for guidance.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  XK03: Display Vendor Master
  XK02: Change Vendor Master
  MK03: Display Purchasing Info Record
  MK02: Change Purchasing Info Record
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that you have the necessary authorizations to make changes to vendor master data.
  
  By following these steps, you should be able to resolve the MSR_MM021 error and proceed with your procurement activities.