How To Fix MSR_MM020 - Enhanced store return is not selected in advanced returns order type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: MSR_MM - MSR: Message class for MSR orders

• Message number: 020

• Message text: Enhanced store return is not selected in advanced returns order type &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_MM020 - Enhanced store return is not selected in advanced returns order type &1 ?

  The SAP error message MSR_MM020 indicates that the enhanced store return functionality is not selected for the specified advanced returns order type. This error typically occurs in the context of managing returns in the SAP system, particularly when dealing with advanced returns processing.
  Cause:
  The error is caused by the configuration settings for the advanced returns order type. Specifically, the system is expecting the enhanced store return feature to be enabled for the order type you are trying to use, but it is not.
  Solution:
  To resolve this issue, you need to check and update the configuration for the advanced returns order type in the SAP system. Here are the steps to do this:
  
  
  Access Configuration:
  
  Go to the SAP Easy Access screen.
  Navigate to the following path: 
  Logistics -> Materials Management -> Inventory Management -> Returns -> Define Returns Order Types
  
  
  
  
  Select the Order Type:
  
  Find the order type that is causing the error (indicated by &1 in the error message).
  Select the order type for which you want to enable the enhanced store return.
  
  
  
  Enable Enhanced Store Return:
  
  In the configuration settings for the selected order type, look for an option related to "Enhanced Store Return" or similar terminology.
  Ensure that this option is selected or activated.
  
  
  
  Save Changes:
  
  After making the necessary changes, save your configuration.
  
  
  
  Test the Changes:
  
  Go back to the transaction or process that was generating the error and test to see if the issue has been resolved.
  
  
  
  Related Information:
  
  Documentation: Refer to SAP documentation or help files for more detailed information on configuring returns order types and the enhanced store return functionality.
  User Roles: Ensure that you have the necessary authorizations to make changes to configuration settings in SAP.
  Transport Requests: If you are working in a development environment, remember to transport your changes to the quality and production environments as needed.
  SAP Notes: Check for any relevant SAP Notes that might provide additional insights or updates related to this error message.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.