How To Fix MSR_MM019 - Quantity &1 exceeds the non-returned quantity &2 of refer. PO item &3 &4

MSR_MM019 - Overview

• Message type: E = Error

• Message class: MSR_MM - MSR: Message class for MSR orders

• Message number: 019

• Message text: Quantity &1 exceeds the non-returned quantity &2 of refer. PO item &3 &4

What causes this issue?

The quantity exceeds the unreturned quantity in the reference purchased
order (PO) item.

System Response

The quantity of the current advanced returns order item or items exceeds
the quantity in the reference PO item that has not been returned yet. It
is also possible that there is another advanced returns order that
refers to the same PO item.

How to fix this error?

If the message is a warning, you can continue processing.
If it is an error message, you cannot continue and must reduce the
quantity.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MSR_MM019 - Quantity &1 exceeds the non-returned quantity &2 of refer. PO item &3 &4 ?

  The SAP error message MSR_MM019 indicates that the quantity you are trying to process exceeds the non-returned quantity of the referenced Purchase Order (PO) item. This typically occurs in the context of goods movements, such as goods receipts or returns, where the system checks the quantities against the original PO.
  
  Cause:
  The error arises when:
  
  You are attempting to receive or return a quantity that is greater than what is available for that specific PO item.
  The referenced PO item has a certain quantity that has already been received or returned, and you are trying to process a quantity that exceeds the remaining non-returned quantity.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check the Purchase Order: 
  
  Go to the Purchase Order in SAP and check the item details. Look for the total ordered quantity, received quantity, and returned quantity.
  Ensure that the quantity you are trying to process does not exceed the non-returned quantity.
  
  
  
  Adjust