How To Fix MN673 - Contact persons not possible for customer arrangements

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 673

• Message text: Contact persons not possible for customer arrangements

What causes this issue?

Arrangement type &V1& uses the customer as the settlement partner.
However, for technical reasons, settlement partners are not possble for
customer arrangements (settlement partner is the customer).

System Response

It is not possible to assign a partner schema.

How to fix this error?

You cannot use settlement partners in customer arrangements.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN673 - Contact persons not possible for customer arrangements ?

  The SAP error message MN673, which states "Contact persons not possible for customer arrangements," typically occurs when there is an issue related to the configuration or data setup for customer arrangements in the SAP system. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Missing Configuration: The customer arrangement may not be properly configured to allow for contact persons.
  Data Inconsistency: There may be inconsistencies in the master data related to the customer or the contact persons.
  Incorrect Role Assignment: The user may not have the necessary authorizations or roles assigned to manage contact persons for customer arrangements.
  Business Partner Settings: If you are using the Business Partner (BP) approach, the contact person may not be correctly linked to the customer or business partner.
  Customer Type Restrictions: Certain customer types may not support the assignment of contact persons.
  
  Solutions:
  
  Check Configuration: Review the configuration settings for customer arrangements in the SAP system. Ensure that the settings allow for the assignment of contact persons.
  Verify Master Data: Check the master data for the customer and ensure that all required fields are filled out correctly. Look for any inconsistencies or missing information.
  Role and Authorization Check: Ensure that the user attempting to add contact persons has the necessary roles and authorizations. You may need to consult with your SAP security team.
  Business Partner Review: If using the Business Partner approach, verify that the contact person is correctly set up as a business partner and linked to the customer.
  Consult Documentation: Refer to SAP documentation or help resources for specific details on customer arrangements and contact person settings.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), VD01 (Create Customer), and VD02 (Change Customer) to manage customer data.
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a technical consultant who can provide more in-depth analysis and troubleshooting.