How To Fix MN504 - Purchasing documents/items no longer exist in system


SAP Error Message - Details

  • Message type: E = Error

  • Message class: MN - Message class for subsequent settlement (Purchasing)

  • Message number: 504

  • Message text: Purchasing documents/items no longer exist in system

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  • What causes this issue?

    No purchasing document or purchasing document item relevant to the type
    of processing could be found.
    Either the documents have already been archived or a database or
    program error has occurred.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    If necessary, contact your system administrator.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MN504 - Purchasing documents/items no longer exist in system ?

    The SAP error message MN504 ("Purchasing documents/items no longer exist in system") typically occurs when you attempt to access or process a purchasing document (like a purchase order or a purchase requisition) that has been deleted or is no longer available in the system. This can happen for various reasons, such as document deletion, archiving, or changes in the document status.

    Causes:

    1. Document Deletion: The purchasing document may have been deleted by a user or through a batch job.
    2. Archiving: The document may have been archived as part of a data management process.
    3. Status Change: The document may have been changed to a status that makes it unavailable for processing (e.g., closed or completed).
    4. Authorization Issues: The user may not have the necessary authorizations to view or process the document.
    5. Data Consistency Issues: There may be inconsistencies in the database that prevent the document from being accessed.

    Solutions:

    1. Check Document Status: Verify the status of the purchasing document in the system. If it has been deleted or archived, you may need to retrieve it from the archive or recreate it.
    2. Review Change Logs: Check the change logs to see if the document was deleted or modified. This can provide insight into what happened to the document.
    3. Authorization Check: Ensure that the user has the necessary authorizations to access the purchasing document. If not, contact your SAP security administrator to adjust the permissions.
    4. Recreate Document: If the document is indeed deleted and cannot be recovered, you may need to recreate it based on the original information.
    5. Consult with IT Support: If you suspect a data consistency issue or if the document should still exist, consult your IT support team or SAP Basis team for further investigation.

    Related Information:

    • Transaction Codes: You can use transaction codes like ME23N (Display Purchase Order) or ME53N (Display Purchase Requisition) to check the status of purchasing documents.
    • Archiving Information: If archiving is a concern, check with your SAP Basis team about the archiving policies and how to access archived documents.
    • SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address specific issues related to this error message.
    • Documentation: Review SAP documentation for purchasing processes to understand how documents are managed and what might lead to their unavailability.

    If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to SAP support for further assistance.

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