How To Fix MN492 - No data record found for purchasing document header (internal error)


MN492 - Overview

  • Message type: E = Error

  • Message class: MN - Message class for subsequent settlement (Purchasing)

  • Message number: 492

  • Message text: No data record found for purchasing document header (internal error)

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  • INCLUDE MN491 OBJECT DOKU ID NA

    Error message extract from SAP system. Copyright SAP SE.


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  • What is the cause and solution for SAP error message MN492 - No data record found for purchasing document header (internal error) ?
    The SAP error message MN492 ("No data record found for purchasing document header (internal error)") typically indicates that the system is unable to find the purchasing document header data that is expected for the operation you are trying to perform. This can occur in various scenarios, such as when trying to display or process a purchase order, or when executing a transaction related to purchasing documents.
    Possible Causes:
    
    Missing or Deleted Document: The purchasing document you are trying to access may have been deleted or does not exist in the system.
    Incorrect Document Number: The document number you are using may be incorrect or mistyped.
    Authorization Issues: You may not have the necessary authorizations to view or process the purchasing document.
    Data Consistency Issues: There may be inconsistencies in the database, possibly due to a failed update or a system error.
    Buffer Issues: Sometimes, the data in the buffer may not be synchronized with the database,

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