How To Fix MN490 - No data record found for PO history (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 490

• Message text: No data record found for PO history (internal error)

What causes this issue?

A supplier business volume update should have taken place for purchasing
document &V1&, item &V2& at the time of &V3& (&V4&) for the purposes of
subsequent (end-of-period rebate) settlement (Purchasing).
To carry out the update, the update program needs the data records
belonging to the PO history.
However, the internal table does not contain any data records.

System Response

No update was performed.

How to fix this error?

Check the supplier business volumes for the above document item.
This situation is probably due to an internal program error. You should
therefore contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN490 - No data record found for PO history (internal error) ?

  The SAP error message MN490 ("No data record found for PO history (internal error)") typically occurs when there is an issue with the Purchase Order (PO) history data in the system. This error can arise due to various reasons, including data inconsistencies, missing entries, or issues with the configuration of the system.
  Causes:
  
  Missing PO History Data: The system may not have any historical data for the specified Purchase Order, which can happen if the PO has not been fully processed or if the history has been deleted.
  Data Inconsistencies: There may be inconsistencies in the database that prevent the system from retrieving the necessary data.
  Authorization Issues: The user may not have the necessary authorizations to view the PO history.
  Configuration Issues: Incorrect configuration settings in the system can lead to this error.
  Database Issues: Problems with the underlying database, such as corruption or connectivity issues, can also cause this error.
  
  Solutions:
  
  Check PO Status: Verify the status of the Purchase Order. Ensure that it has been fully processed and that there are no outstanding issues.
  Review PO History: Use transaction codes like ME23N (Display Purchase Order) to check if there is any history available for the PO. If there is no history, it may need to be created or reprocessed.
  Data Consistency Check: Run data consistency checks in the system to identify and resolve any inconsistencies. This may involve using transaction codes like SE38 to run specific reports or programs designed to check data integrity.
  Authorization Check: Ensure that the user has the necessary authorizations to access the PO history. This may involve checking user roles and permissions.
  System Configuration: Review the configuration settings related to Purchase Order history in the system. Ensure that all necessary settings are correctly configured.
  Database Maintenance: If there are indications of database issues, consider performing database maintenance or consulting with your database administrator to resolve any underlying problems.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME23N (Display Purchase Order), ME22N (Change Purchase Order), and ME21N (Create Purchase Order) for managing POs.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error. SAP Notes can provide specific guidance or fixes for known problems.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the MN490 error in SAP.