How To Fix MN491 - No data record found for purchasing document item (internal error)


MN491 - Overview

  • Message type: E = Error

  • Message class: MN - Message class for subsequent settlement (Purchasing)

  • Message number: 491

  • Message text: No data record found for purchasing document item (internal error)

  • Show details Hide details
  • What causes this issue?

    A business volume update should have been performed for purchasing
    document &V1& at the time of &V2& (&V3&) for the purposes of
    <DS:GLOS.3526C095AFAB52B9E10000009B38F974>subsequent settlement</>.
    To carry out the update, the update program needs certain data records
    for the items in the purchasing document. However, the internal table
    does not contain any data records.

    System Response

    INCLUDE ISR_VERARBEITUNG

    How to fix this error?

    Check the business volumes for the above purchasing document (see
    document conditions). This situation is probably due to an internal
    program error.
    INCLUDE ISR_VERWALTUNG
    &HINTS&
    The error occurred in function module &V4&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message MN491 - No data record found for purchasing document item (internal error) ?
    The SAP error message MN491 ("No data record found for purchasing document item (internal error)") typically occurs when there is an issue with the purchasing document in the system. This error can arise in various scenarios, such as when trying to display or process a purchasing document, and it indicates that the system cannot find the expected data for the specified purchasing document item.
    Causes:
    
    Data Deletion: The purchasing document or its items may have been deleted or archived, leading to the absence of data.
    Incorrect Document Number: The document number or item number entered may be incorrect or does not exist in the system.
    Database Issues: There may be inconsistencies or corruption in the database that prevent the system from retrieving the data.
    Authorization Issues: The user may not have the necessary authorizations to view the purchasing document.
    System Configuration: There may be configuration issues in the purchasing module that affect data retrieval.
    
    Solutions:
    
    Verify Document Number:

    Already have an account? Login here!




Instant HelpGet instant SAP help. Sign up for our Free Essentials Plan.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo's SAP support assistant is amazing. Saves me countless hours trying to solve complex SAP issues myself. It's a real game changer!
Rate 1
Thomas Michael
SAP Consultant, Author & Speaker