How To Fix MN267 - Document data faulty (internal error)

SAP Error Message - Details

• Message type: E = Error

• Message class: MN - Message class for subsequent settlement (Purchasing)

• Message number: 267

• Message text: Document data faulty (internal error)

What causes this issue?

Invalid document data has been passed on to function module &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message MN267 - Document data faulty (internal error) ?

  The SAP error message MN267, which states "Document data faulty (internal error)," typically indicates that there is an issue with the document data being processed in the system. This error can occur in various contexts, such as during the posting of documents, processing of invoices, or other financial transactions.
  Causes:
  
  Data Integrity Issues: The document data may be corrupted or incomplete, leading to inconsistencies in the database.
  Configuration Errors: Incorrect configuration settings in the SAP system can lead to errors when processing documents.
  Custom Code Issues: If there are custom enhancements or modifications in the system, they may not be handling the document data correctly.
  Missing Master Data: Required master data (like vendor or customer information) may be missing or incorrect.
  System Bugs: There may be bugs in the SAP version you are using that could lead to this error.
  
  Solutions:
  
  Check Document Data: Review the document data being processed for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings related to the document type or transaction you are working with. Ensure that they are set up correctly.
  Debugging: If you have access to debugging tools, you can analyze the program or transaction that is generating the error to identify the root cause.
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as these may contain fixes for known issues.
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP Notes often provide solutions or workarounds for known issues.
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error, including transaction codes, document numbers, and any relevant logs.
  
  Related Information:
  
  Transaction Codes: Depending on where the error occurs, you may be using transaction codes like FB01 (Post Document), MIRO (Invoice Verification), or others.
  SAP Community: The SAP Community forums can be a valuable resource for finding similar issues and solutions shared by other users.
  Documentation: Review SAP documentation related to the specific module you are working with (e.g., FI, MM) for additional insights into document processing.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the MN267 error in your SAP system.