How To Fix MI_SYNCSERVICE507 - Inbound:Found item tag (0x0220)

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_SYNCSERVICE - Messages for the MI SyncService

• Message number: 507

• Message text: Inbound:Found item tag (0x0220)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MI_SYNCSERVICE507 - Inbound:Found item tag (0x0220) ?

  The SAP error message MI_SYNCSERVICE507, specifically the "Inbound: Found item tag (0x0220)" error, typically relates to issues in the Mobile Infrastructure (MI) or Mobile Data Management (MDM) components of SAP. This error often occurs during the synchronization process between the mobile device and the SAP backend system.
  Cause:
  
  Data Format Issues: The error may arise due to unexpected or malformed data being sent from the mobile device to the SAP system. This could be due to incorrect data types, missing required fields, or invalid values.
  Configuration Problems: There may be misconfigurations in the Mobile Infrastructure settings or in the synchronization settings that lead to this error.
  Version Mismatch: If there is a version mismatch between the mobile application and the backend system, it can lead to synchronization issues.
  Network Issues: Intermittent network connectivity problems can also cause synchronization errors, leading to incomplete or corrupted data being sent.
  
  Solution:
  
  Check Data Integrity: Ensure that the data being sent from the mobile device is in the correct format and adheres to the expected schema. Validate the data before synchronization.
  Review Configuration: Check the Mobile Infrastructure configuration settings to ensure they are correctly set up. This includes checking the synchronization settings and ensuring that all necessary components are properly configured.
  Update Software: Ensure that both the mobile application and the SAP backend system are updated to compatible versions. If there are known issues with specific versions, consider applying patches or updates.
  Network Stability: Ensure that the network connection is stable and reliable during the synchronization process. If necessary, test the synchronization in a controlled environment with a stable connection.
  Logs and Traces: Review the logs and traces in the SAP system for more detailed error messages that can provide additional context about the issue. This can help in pinpointing the exact cause of the error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to MI_SYNCSERVICE507 for any specific fixes or recommendations provided by SAP.
  Documentation: Refer to the official SAP documentation for Mobile Infrastructure and Mobile Data Management for best practices and troubleshooting steps.
  Community Forums: Engage with SAP community forums or support channels where similar issues may have been discussed, and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance, providing them with detailed logs and error messages for a more in-depth analysis.