How To Fix MI_SYNCSERVICE505 - Inbound:Header tag end missing (0x0ee0)

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_SYNCSERVICE - Messages for the MI SyncService

• Message number: 505

• Message text: Inbound:Header tag end missing (0x0ee0)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MI_SYNCSERVICE505 - Inbound:Header tag end missing (0x0ee0) ?

  The SAP error message MI_SYNCSERVICE505, which indicates "Inbound: Header tag end missing (0x0ee0)," typically occurs in the context of SAP Mobile Infrastructure (MI) when there is an issue with the synchronization of data between the mobile device and the SAP backend system. This error suggests that the expected structure of the incoming data is not being met, specifically that the end tag for a header is missing in the XML or data being processed.
  Causes:
  
  Malformed XML: The most common cause is that the XML data being sent from the mobile device to the SAP system is not well-formed. This could be due to missing closing tags or incorrect nesting of elements.
  Network Issues: Interruption during data transmission can lead to incomplete data being sent, resulting in missing tags.
  Version Mismatch: If there is a mismatch between the versions of the mobile application and the backend system, it may lead to incompatibilities in the data structure.
  Configuration Issues: Incorrect configuration settings in the mobile infrastructure or the backend system can lead to issues in data synchronization.
  
  Solutions:
  
  Check XML Structure: Review the XML data being sent to ensure that it is well-formed. Use XML validation tools to check for any syntax errors.
  Network Stability: Ensure that the network connection is stable and that there are no interruptions during data transmission.
  Update Versions: Make sure that both the mobile application and the SAP backend are running compatible versions. Update them if necessary.
  Review Configuration: Check the configuration settings in the SAP Mobile Infrastructure and ensure that they are correctly set up for the expected data format.
  Logging and Tracing: Enable logging and tracing in the SAP Mobile Infrastructure to capture detailed information about the synchronization process. This can help identify the exact point of failure.
  Test with Sample Data: If possible, test the synchronization with known good sample data to see if the issue persists.
  
  Related Information:
  
  SAP Notes: Check SAP Notes and Knowledge Base Articles related to MI_SYNCSERVICE505 for any specific patches or updates that may address this issue.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  Documentation: Review the official SAP documentation for Mobile Infrastructure to understand the expected data formats and synchronization processes.
  
  By following these steps, you should be able to diagnose and resolve the MI_SYNCSERVICE505 error effectively.