How To Fix MI_SYNCSERVICE509 - End-Tag header (0x0ee0) not found

SAP Error Message - Details

• Message type: E = Error

• Message class: MI_SYNCSERVICE - Messages for the MI SyncService

• Message number: 509

• Message text: End-Tag header (0x0ee0) not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MI_SYNCSERVICE509 - End-Tag header (0x0ee0) not found ?

  The SAP error message MI_SYNCSERVICE509 with the description "End-Tag header (0x0ee0) not found" typically indicates an issue related to the Mobile Infrastructure (MI) component in SAP, particularly when dealing with synchronization services for mobile applications. This error can occur during the synchronization process between the mobile device and the SAP backend.
  Causes:
  
  Corrupted Data: The synchronization data may be corrupted or incomplete, leading to the absence of the expected end-tag.
  Network Issues: Intermittent network connectivity problems can cause incomplete data transmission, resulting in missing tags.
  Version Mismatch: There may be a mismatch between the versions of the mobile application and the backend services, leading to compatibility issues.
  Configuration Errors: Incorrect configuration settings in the Mobile Infrastructure or the mobile application can lead to synchronization errors.
  Data Model Changes: Changes in the data model or structure in the backend system that are not reflected in the mobile application can cause synchronization issues.
  
  Solutions:
  
  Check Data Integrity: Ensure that the data being synchronized is complete and not corrupted. You may need to reinitialize the synchronization data.
  Network Stability: Verify the network connection and ensure that it is stable during the synchronization process. Consider testing with a different network if possible.
  Version Compatibility: Ensure that the mobile application and the backend services are compatible. Update either the mobile application or the backend services as necessary.
  Review Configuration: Check the configuration settings in the Mobile Infrastructure and ensure they are set up correctly. This includes checking the synchronization settings and any relevant parameters.
  Log Analysis: Review the logs for more detailed error messages that can provide additional context about the issue. This can help identify the root cause.
  Reinstall Application: If the issue persists, consider reinstalling the mobile application to ensure that all components are correctly installed and configured.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that may address this specific error.
  
  Related Information:
  
  SAP Mobile Infrastructure Documentation: Review the official SAP documentation for Mobile Infrastructure to understand the synchronization process and configuration settings.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue cannot be resolved through the above steps, consider reaching out to SAP Support for assistance, providing them with detailed logs and error messages.
  
  By following these steps, you should be able to diagnose and resolve the MI_SYNCSERVICE509 error effectively.