How To Fix MDG_BS_ECC_CUSTOMER026 - Receiver ID of alternative payer &1 cannot be determined

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_CUSTOMER - Messages for Customer

• Message number: 026

• Message text: Receiver ID of alternative payer &1 cannot be determined

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_CUSTOMER026 - Receiver ID of alternative payer &1 cannot be determined ?

  The SAP error message MDG_BS_ECC_CUSTOMER026 indicates that the system is unable to determine the Receiver ID for an alternative payer in the context of Master Data Governance (MDG) for customer data. This typically occurs during the data replication process from MDG to the connected ECC (Enterprise Central Component) system.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Configuration: The alternative payer may not be properly configured in the system. This could mean that the payer is not set up as a customer in the target system (ECC).
  
  
  Data Inconsistencies: There may be inconsistencies in the data being sent from MDG to ECC, such as missing or incorrect information related to the alternative payer.
  
  
  Master Data Issues: The alternative payer might not exist in the ECC system, or there may be issues with the customer master data that prevent the system from identifying the correct Receiver ID.
  
  
  Mapping Issues: There could be issues with the mapping of the alternative payer in the MDG configuration, leading to the inability to resolve the Receiver ID.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Customer Master Data: Verify that the alternative payer exists in the ECC system. Ensure that the customer master data is complete and correctly configured.
  
  
  Review Configuration: Check the configuration settings in MDG and ECC for customer data replication. Ensure that the alternative payer is correctly mapped and that all necessary fields are populated.
  
  
  Data Validation: Validate the data being sent from MDG to ECC. Look for any missing or incorrect fields that could be causing the issue.
  
  
  Check Customizing Settings: Review the customizing settings for customer data in both MDG and ECC. Ensure that the settings for alternative payers are correctly defined.
  
  
  Logs and Traces: Check the application logs and traces in both MDG and ECC for more detailed error messages that could provide additional context on the issue.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to MDG and customer data replication for any specific guidance or known issues.
  
  
  Testing: After making any changes, perform a test replication to see if the issue is resolved.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  MDG Configuration Guides: Review the configuration guides for MDG to ensure that all necessary settings for customer data and alternative payers are correctly implemented.
  Community Forums: Consider searching or posting in SAP community forums for insights from other users who may have encountered similar issues.
  
  By following these steps, you should be able to identify and resolve the cause of the MDG_BS_ECC_CUSTOMER026 error.