How To Fix MDG_BS_ECC_CUSTOMER023 - Customer not created for BP &1; contact your system administrator

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_CUSTOMER - Messages for Customer

• Message number: 023

• Message text: Customer not created for BP &1; contact your system administrator

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_CUSTOMER023 - Customer not created for BP &1; contact your system administrator ?

  The SAP error message MDG_BS_ECC_CUSTOMER023 indicates that a customer was not created for a Business Partner (BP) in the system. This error typically arises in the context of SAP Master Data Governance (MDG) when there is an issue with the creation of a customer record in the backend system (ECC or S/4HANA) for a Business Partner.
  Causes:
  
  Configuration Issues: There may be missing or incorrect configuration settings in the MDG or ECC system that prevent the customer creation process from completing successfully.
  Data Issues: The data being used to create the customer may be incomplete or invalid. This could include missing mandatory fields or incorrect data formats.
  Authorization Issues: The user attempting to create the customer may not have the necessary authorizations to perform this action.
  Integration Issues: There may be problems with the integration between MDG and the backend ECC system, such as communication errors or issues with the middleware.
  Business Rules: There may be specific business rules or validations in place that are preventing the customer from being created.
  
  Solutions:
  
  Check Configuration: Review the configuration settings in both MDG and ECC to ensure that they are set up correctly for customer creation. This includes checking the relevant customizing settings in transaction codes like BP, SPRO, and MDGIMG.
  Validate Data: Ensure that all required fields for customer creation are filled out correctly in the Business Partner data. Check for any validation rules that may be causing the error.
  Review Authorizations: Verify that the user has the necessary authorizations to create customers in the system. This can be checked using transaction SU53 or by consulting with your security team.
  Check Integration Logs: Look at the integration logs (e.g., SLG1 for application logs) to identify any errors or warnings that occurred during the customer creation process. This can provide insights into what went wrong.
  Consult Business Rules: Review any business rules or validations that may be in place in the MDG system that could be preventing the customer creation. Adjust these rules if necessary.
  Contact Support: If the issue persists after checking the above points, it may be necessary to contact your system administrator or SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as BP (Business Partner), MDGIMG (MDG Implementation Guide), and SLG1 (Application Log).
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review the official SAP documentation for MDG and customer master data management for best practices and guidelines.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.