How To Fix MDG_BS_ECC_CUSTOMER024 - Select a customer from the list

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_ECC_CUSTOMER - Messages for Customer

• Message number: 024

• Message text: Select a customer from the list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_ECC_CUSTOMER024 - Select a customer from the list ?

  The SAP error message MDG_BS_ECC_CUSTOMER024 typically occurs in the context of SAP Master Data Governance (MDG) when trying to create or modify a customer record. The error message indicates that the system expects you to select a customer from a list, but none has been selected or the selection is invalid.
  Cause:
  
  No Customer Selected: The most common cause is that the user did not select a customer from the provided list.
  Invalid Selection: The selected customer may not be valid or may not exist in the system.
  Authorization Issues: The user may not have the necessary authorizations to view or select customers.
  Data Issues: There may be issues with the underlying data model or configuration that prevent the selection of customers.
  
  Solution:
  
  Select a Customer: Ensure that you are selecting a customer from the list provided in the application. If the list is empty, check the criteria used to filter customers.
  Check Customer Validity: Verify that the customer you are trying to select exists in the system and is active.
  Review Authorizations: Ensure that you have the necessary authorizations to view and select customers. You may need to contact your SAP security team to verify your roles and permissions.
  Check Configuration: If you are an administrator, review the configuration settings in the MDG system to ensure that the customer data model is correctly set up.
  Debugging: If the issue persists, consider using transaction codes like ST22 (Dump Analysis) or SLG1 (Application Log) to check for any underlying issues or errors that may provide more context.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to MDG and customer data management for any known issues or patches that may address this error.
  Documentation: Refer to the official SAP documentation for MDG to understand the data model and processes related to customer management.
  Community Forums: Engage with SAP community forums or support channels for additional insights and solutions from other users who may have encountered similar issues.
  
  If the problem continues after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.