How To Fix MDG_BS_CUST_BOLUI036 - You cannot discard the deletion of dunning area &1 (customer &2, CC &3).

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_BOLUI - MDG: messages for Cusomer UI related issues

• Message number: 036

• Message text: You cannot discard the deletion of dunning area &1 (customer &2, CC &3).

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_BOLUI036 - You cannot discard the deletion of dunning area &1 (customer &2, CC &3). ?

  The SAP error message MDG_BS_CUST_BOLUI036 indicates that there is an attempt to discard the deletion of a dunning area for a specific customer and company code, but this action is not allowed. This typically occurs in the context of Master Data Governance (MDG) for customer data.
  Cause:
  The error is triggered when:
  
  There is an attempt to delete a dunning area that is still in use or has dependencies.
  The system is configured to prevent the deletion of certain data that is critical for financial processes.
  The dunning area is linked to open items or transactions that have not been cleared.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Dependencies: Verify if the dunning area is linked to any open items or transactions. You can do this by checking the customer account in the relevant financial module (e.g., Accounts Receivable).
  
  
  Clear Open Items: If there are open items associated with the dunning area, you may need to clear them before attempting to delete the dunning area again.
  
  
  Review Configuration: Ensure that the configuration settings for dunning areas in your SAP system allow for the deletion of dunning areas when they are no longer needed. This may involve checking the settings in the Financial Accounting (FI) module.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on managing dunning areas and customer data in MDG.
  
  
  Seek Help from SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide insights based on the specific configuration and version of your SAP system.
  
  
  Related Information:
  
  Dunning Areas: Dunning areas are used in accounts receivable to manage the dunning process for customers. They help in categorizing customers based on their payment behavior.
  Master Data Governance (MDG): MDG is a solution that helps organizations manage their master data effectively, ensuring data quality and compliance.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FD32 (Change Customer) or FD03 (Display Customer) to check customer details and dunning areas.
  
  By following these steps, you should be able to address the error and manage the dunning area appropriately.