How To Fix MDG_BS_CUST_BOLUI034 - You cannot delete company code &1 of customer &2. It has active data.

SAP Error Message - Details

• Message type: E = Error

• Message class: MDG_BS_CUST_BOLUI - MDG: messages for Cusomer UI related issues

• Message number: 034

• Message text: You cannot delete company code &1 of customer &2. It has active data.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message MDG_BS_CUST_BOLUI034 - You cannot delete company code &1 of customer &2. It has active data. ?

  The SAP error message MDG_BS_CUST_BOLUI034 indicates that you are trying to delete a company code associated with a customer, but the operation cannot be completed because there is active data linked to that company code. This is a common issue in Master Data Governance (MDG) when dealing with customer master data.
  Cause:
  The error occurs because:
  
  The company code you are trying to delete has active transactions or data associated with it. This could include open invoices, purchase orders, or other financial documents that reference the customer in that specific company code.
  There may be dependencies or relationships in the data that prevent deletion until those dependencies are resolved.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check for Active Data:
  
  Review the customer master data for the specified company code to identify any active transactions. You can do this by checking:
  
  Open invoices
  Open purchase orders
  Any other financial documents that may be linked to the customer.
  
  
  
  
  
  Clear Active Transactions:
  
  If you find any active transactions, you will need to either complete, close, or delete those transactions before you can delete the company code. This may involve:
  
  Posting payments for open invoices.
  Closing or deleting open purchase orders.
  Resolving any other dependencies.
  
  
  
  
  
  Use Transaction Codes:
  
  You can use transaction codes like FD10N (Customer Balance Display) or FBL5N (Customer Line Item Display) to check for open items related to the customer.
  
  
  
  Check Configuration:
  
  Ensure that there are no configuration settings or business rules in place that prevent the deletion of company codes with active data.
  
  
  
  Consult with Your Team:
  
  If you are unsure about the transactions or how to proceed, consult with your finance or data management team to ensure that you are not inadvertently deleting important data.
  
  
  
  Use MDG Tools:
  
  If you are using SAP MDG, utilize the MDG tools to check for data quality and dependencies. The MDG application may provide insights into what is preventing the deletion.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may provide additional guidance or updates related to this error message.
  Documentation: Review SAP documentation on customer master data management and the implications of deleting company codes.
  Testing: If you are working in a development or testing environment, consider testing the deletion process with a similar customer that has no active data to understand the process better.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.