How To Fix M8380 - The system cannot check prices


SAP Error Message - Details

  • Message type: E = Error

  • Message class: M8 - Invoice Verification/Valuation

  • Message number: 380

  • Message text: The system cannot check prices

  • Show details Hide details
  • What causes this issue?

    The system cannot check prices because the total quantity invoiced is
    zero. You may be trying to post a parked subsequent debit, even though
    the total quantity invoiced is zero.
    This is not allowed.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Check the purchase order history for purchase order &V1&, item &V2&.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message M8380 - The system cannot check prices ?

    The SAP error message M8380, "The system cannot check prices," typically occurs in the context of materials management and purchasing processes. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.

    Causes of Error M8380

    1. Missing or Incorrect Price Control: The material master may not have the correct price control indicator set (e.g., moving average price or standard price).

    2. Missing Info Records: If there are no purchasing info records for the material and vendor combination, the system cannot check prices.

    3. Price Conditions Not Maintained: The necessary pricing conditions (like discounts, surcharges, etc.) may not be maintained in the condition records.

    4. Material Master Data Issues: The material master data may be incomplete or incorrect, particularly in the purchasing view.

    5. Document Type Configuration: The document type used for the purchase order may not be configured to allow price checks.

    6. Currency Issues: If there are discrepancies in currency settings between the purchase order and the material master, it can lead to this error.

    Solutions to Error M8380

    1. Check Material Master Data:

      • Go to the material master (transaction code MM03) and verify that the price control indicator is set correctly.
      • Ensure that the purchasing view is complete and accurate.
    2. Maintain Info Records:

      • Use transaction code ME11 to create or ME12 to change purchasing info records for the relevant material and vendor.
    3. Review Pricing Conditions:

      • Check the condition records using transaction code MEK1 (create), MEK2 (change), or MEK3 (display) to ensure that the necessary pricing conditions are maintained.
    4. Verify Document Type Settings:

      • Check the configuration of the document type used for the purchase order in the customizing settings (transaction code SPRO).
    5. Currency Settings:

      • Ensure that the currency settings in the purchase order and material master are consistent. Check the currency in the material master and the purchase order.
    6. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to perform price checks.

    Related Information

    • Transaction Codes:

      • MM03: Display Material Master
      • ME11: Create Purchasing Info Record
      • ME12: Change Purchasing Info Record
      • MEK1/MEK2/MEK3: Maintain Pricing Conditions
      • SPRO: Customizing Settings
    • SAP Notes: Check for any relevant SAP Notes that may address specific issues related to this error message.

    • Documentation: Refer to SAP Help documentation for detailed information on material management and purchasing processes.

    If the issue persists after checking the above points, it may be beneficial to consult with your SAP support team or refer to SAP community forums for further assistance.

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