How To Fix M8379 - EDI/SOA Invoice not Consistent

SAP Error Message - Details

• Message type: E = Error

• Message class: M8 - Invoice Verification/Valuation

• Message number: 379

• Message text: EDI/SOA Invoice not Consistent

What causes this issue?

In an IDoc or SOA message, the delivery items must either all be invoice
items, or they must all be credit memo items.
In the first case, if all delivery items represent invoice items, all
returns items in this IDoc or SOA message must be credit memo items. In
the second case, if all delivery items represent credit memo items, all
returns items in this IDoc or SOA message must be invoice items.

System Response

The invoice cannot be posted correctly.

How to fix this error?

Use separate invoices for deliveries and returns.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message M8379 - EDI/SOA Invoice not Consistent ?

  The SAP error message M8379 "EDI/SOA Invoice not Consistent" typically occurs in the context of Electronic Data Interchange (EDI) or Service-Oriented Architecture (SOA) when there is a mismatch or inconsistency in the invoice data being processed. This error can arise from various issues, including data format discrepancies, missing information, or incorrect mappings between the EDI message and the SAP system.
  Causes of M8379 Error
  
  
  Data Format Issues: The invoice data received may not conform to the expected format or structure defined in the EDI or SOA configuration.
  
  
  Missing Fields: Required fields in the invoice may be missing or not populated correctly, leading to inconsistencies.
  
  
  Incorrect Mapping: The mapping between the EDI message and the SAP fields may be incorrect, causing the system to be unable to interpret the data properly.
  
  
  Validation Errors: The invoice may fail validation checks due to incorrect values, such as invalid item numbers, incorrect pricing, or tax codes.
  
  
  Configuration Issues: There may be issues with the configuration of the EDI or SOA interface, such as incorrect settings in the partner profiles or message types.
  
  
  Solutions to M8379 Error
  
  
  Check the EDI Message: Review the EDI message for any discrepancies in the data format, required fields, and values. Ensure that all mandatory fields are populated correctly.
  
  
  Validate Mapping: Verify the mapping between the EDI fields and the corresponding SAP fields. Ensure that the data is being transferred correctly and that the mappings are up to date.
  
  
  Review Configuration: Check the configuration settings in the SAP system for the EDI or SOA interface. Ensure that partner profiles, message types, and other relevant settings are correctly configured.
  
  
  Error Logs: Examine the error logs in SAP (transaction codes like WE02 or WE05 for EDI) to get more detailed information about the specific inconsistencies that are causing the error.
  
  
  Testing: Conduct tests with sample invoices to identify specific scenarios that trigger the error. This can help isolate the issue and facilitate troubleshooting.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to EDI/SOA invoicing for any known issues or additional troubleshooting steps.
  
  
  Engage Support: If the issue persists, consider reaching out to SAP support or your technical team for further assistance, especially if it involves complex configurations or custom developments.
  
  
  Related Information
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as WE02 (Display EDI Document), WE05 (Display EDI Audit Log), and others that can help in monitoring and troubleshooting EDI messages.
  
  
  SAP Notes: Search for SAP Notes related to EDI/SOA invoicing issues, as they may provide specific fixes or patches for known problems.
  
  
  EDI Standards: Understand the EDI standards being used (e.g., EDIFACT, ANSI X12) and ensure compliance with those standards in your invoice processing.
  
  
  By following these steps, you should be able to identify and resolve the cause of the M8379 error in your SAP system.