How To Fix M7698 - &1 of &2 items set to zero (error log may be issued)

M7698 - Overview

• Message type: E = Error

• Message class: M7 - Inventory Management and Physical Inventory

• Message number: 698

• Message text: &1 of &2 items set to zero (error log may be issued)

What causes this issue?

The system entered a count of zero for &V1& of &V2& items that have not
yet been counted.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

If a count of zero could not be set for all items, take note of the
error log that the system issued.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

M7698 - Details

• The SAP error message M7698 indicates that a certain number of items in a material document have been set to zero. This typically occurs during inventory management processes, such as goods movements, where the system detects that the quantity of certain items is not valid or cannot be processed as expected.
  
  Cause:
  
  Invalid Quantity: The most common cause is that the quantity of the items being processed is either negative or zero, which is not allowed in certain transactions.
  Stock Availability: The system may find that there is insufficient stock available for the transaction being processed, leading to the items being set to zero.
  
  Configuration Issues: There may be configuration settings in the material management module that are not aligned with the business processes.
  Data Integrity Issues: There could be issues with the data integrity in the material master or related documents, leading to discrepancies.
  
  
  Solution:
  
  Check the Material Document: Review the material document that triggered the