How To Fix LSOPV473 - External person &1 could not be created

SAP Error Message - Details

• Message type: E = Error

• Message class: LSOPV - Training Management (Copy of Message Class PV)

• Message number: 473

• Message text: External person &1 could not be created

What causes this issue?

You are attempting to create the extenal person &V1& in plan version
&V2&. The system is currently unable to save the data in the database.
This is a system error, which should not occur.

System Response

When RH_INSERT_INFTY was called, it caused exception &V3&. The data may
not have been transferred to the database.

How to fix this error?

Please try to reproduce this error and contact SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSOPV473 - External person &1 could not be created ?

  The SAP error message LSOPV473, which states "External person &1 could not be created," typically occurs in the context of creating or managing external personnel records in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding a solution.
  Possible Causes:
  
  
  Missing Required Data: The system may require certain mandatory fields to be filled out before an external person can be created. If any of these fields are missing, the error will occur.
  
  
  Incorrect Data Format: The data being entered may not conform to the expected format. For example, if a date is expected in a specific format and is entered incorrectly, it can lead to this error.
  
  
  Authorization Issues: The user attempting to create the external person may not have the necessary authorizations or roles assigned to perform this action.
  
  
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the creation of external persons. This could include settings related to the personnel administration module.
  
  
  Integration Issues: If the system is integrated with other applications or modules, there may be issues with data transfer or communication that prevent the creation of the external person.
  
  
  Solutions:
  
  
  Check Required Fields: Review the data being entered and ensure that all mandatory fields are filled out correctly. Refer to the documentation or help text for the specific fields required.
  
  
  Validate Data Format: Ensure that all data conforms to the expected formats. For example, check date formats, numeric fields, and any other specific requirements.
  
  
  Review Authorizations: Check the user’s roles and authorizations in the SAP system. Ensure that the user has the necessary permissions to create external personnel records.
  
  
  Consult Configuration Settings: Work with your SAP administrator or consultant to review the configuration settings related to personnel administration. Ensure that the settings allow for the creation of external persons.
  
  
  Check Integration Points: If the system is integrated with other applications, verify that there are no issues with data transfer or communication. This may involve checking logs or error messages in the integration layer.
  
  
  Error Logs: Check the SAP error logs for more detailed information about the error. This can provide insights into what specifically is causing the issue.
  
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal. There may be known issues or patches available that address this specific error.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) or PA40 (Personnel Actions) that may be used in the process of creating external persons.
  Documentation: Refer to SAP Help documentation for detailed guidance on managing external personnel records.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By systematically addressing these potential causes and implementing the suggested solutions, you should be able to resolve the LSOPV473 error and successfully create the external person in the SAP system.