How To Fix LSO870 - Course program is locked

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 870

• Message text: Course program is locked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO870 - Course program is locked ?

  The SAP error message LSO870, which states "Course program is locked," typically occurs in the SAP Learning Solution (LSO) module when a course program is being edited or is in a state that prevents further modifications. This can happen for various reasons, such as:
  Causes:
  
  Editing in Progress: Another user or process is currently editing the course program, which locks it for other users.
  System Lock: The course program may be locked due to a system process or transaction that is currently running.
  Authorization Issues: The user may not have the necessary authorizations to access or modify the course program.
  Technical Issues: There may be a technical issue or bug in the system that is causing the lock.
  
  Solutions:
  
  Check for Active Sessions: Verify if another user is currently editing the course program. You can check the user sessions in the system to see if someone else has it open.
  Wait and Retry: If the course program is locked due to another user, wait for them to finish their edits and then try again.
  Unlock the Course Program: If you have the necessary authorizations, you can unlock the course program using transaction codes like SM12 (to check for locks) and SM21 (to check system logs).
  Contact System Administrator: If you are unable to resolve the issue, contact your SAP system administrator or support team. They can investigate further and may need to unlock the course program manually.
  Check Authorizations: Ensure that you have the correct authorizations to access and modify the course program. If not, request the necessary permissions from your security team.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LSO1 (to create a course), LSO2 (to change a course), and LSO3 (to display a course).
  SAP Notes: Check SAP Notes for any known issues or patches related to the LSO module that might address this error.
  Documentation: Review SAP documentation for the Learning Solution module to understand the locking mechanism and best practices for managing course programs.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the matter to SAP support for further assistance.