How To Fix LSO869 - No elements were selected for the course program to be booked

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 869

• Message text: No elements were selected for the course program to be booked

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO869 - No elements were selected for the course program to be booked ?

  The SAP error message LSO869 ("No elements were selected for the course program to be booked") typically occurs in the context of SAP Learning Solution (LSO) when a user attempts to book a course or program but has not selected any valid elements (such as courses, sessions, or other components) to book.
  Cause:
  
  No Selection Made: The user may not have selected any course or session from the available options.
  Inactive or Unavailable Courses: The courses or sessions may be inactive, fully booked, or not available for selection.
  Authorization Issues: The user may not have the necessary authorizations to book the selected courses or programs.
  Configuration Issues: There may be configuration issues in the Learning Solution setup that prevent the selection of elements.
  
  Solution:
  
  Select Valid Elements: Ensure that you have selected at least one valid course or session before attempting to book. Check the list of available courses and ensure that they are active and available for booking.
  Check Course Availability: Verify that the courses or sessions you are trying to book are not fully booked or inactive. You may need to check with the administrator or the course manager.
  Review Authorizations: Ensure that you have the necessary authorizations to book the courses. If you suspect an authorization issue, contact your system administrator to verify your access rights.
  Consult Configuration: If you are an administrator, check the configuration settings in the Learning Solution to ensure that courses and programs are set up correctly and are available for booking.
  User Training: If users are frequently encountering this error, consider providing training or documentation on how to properly select and book courses in the system.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to the SAP Learning Solution documentation for detailed guidance on course booking processes and troubleshooting common issues.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By following these steps, you should be able to resolve the LSO869 error and successfully book the desired courses or programs.