How To Fix LSO872 - Course program &1 not found

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 872

• Message text: Course program &1 not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO872 - Course program &1 not found ?

  The SAP error message LSO872 indicates that a course program specified in the system could not be found. This error typically occurs in the context of SAP Learning Solution (LSO) when trying to access or manage a course program that does not exist or has not been properly configured.
  Cause:
  
  Non-existent Course Program: The course program ID you are trying to access does not exist in the system.
  Incorrect Input: There may be a typo or incorrect entry in the course program ID.
  Authorization Issues: The user may not have the necessary permissions to view or access the course program.
  Data Deletion: The course program may have been deleted or archived, making it unavailable for current use.
  Configuration Issues: There may be issues with the configuration of the Learning Solution module that prevent the course program from being recognized.
  
  Solution:
  
  Verify Course Program ID: Double-check the course program ID you are entering to ensure it is correct and exists in the system.
  Check Course Program Configuration: Use transaction codes like LP21 (for course programs) to verify if the course program is correctly configured and active.
  Authorization Check: Ensure that the user has the necessary authorizations to access the course program. This can be checked with the help of your SAP security team.
  Consult with SAP Support: If the course program should exist and you are still encountering the error, consider reaching out to SAP support for further assistance.
  Review Change Logs: If the course program was recently deleted or modified, check the change logs to understand what changes were made and by whom.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LP21 for course programs, LP01 for courses, and LP02 for learning plans.
  SAP Notes: Check SAP Notes for any known issues or patches related to the Learning Solution module that might address this error.
  Documentation: Review SAP documentation on Learning Solution for best practices in managing course programs and troubleshooting common issues.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.