How To Fix LSO873 - Course program was subscribed

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 873

• Message text: Course program was subscribed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO873 - Course program was subscribed ?

  The SAP error message LSO873 indicates that a course program has already been subscribed to by the user. This typically occurs in the context of SAP Learning Solution (LSO) when a user attempts to enroll in a course program that they are already registered for.
  Cause:
  The primary cause of this error is that the user is trying to enroll in a course program that they have already subscribed to. This can happen if:
  
  The user is attempting to register for the same course program multiple times.
  There is a misunderstanding about the status of their current subscriptions.
  
  Solution:
  To resolve the LSO873 error, you can take the following steps:
  
  
  Check Current Subscriptions:
  
  Navigate to the user's profile or the relevant section in the SAP Learning Solution to view the list of course programs the user is currently subscribed to.
  Confirm whether the user is indeed already enrolled in the course program in question.
  
  
  
  Unsubscribe if Necessary:
  
  If the user wishes to change their enrollment, they may need to unsubscribe from the current course program before attempting to enroll again.
  Follow the appropriate process in SAP LSO to unsubscribe from the course program.
  
  
  
  Contact Administrator:
  
  If the user believes there is an error or if they cannot find their current subscriptions, it may be helpful to contact the system administrator or the support team for assistance.
  They can provide insights into the user's enrollment status and help resolve any discrepancies.
  
  
  
  Review Course Program Details:
  
  Ensure that the course program details are correct and that there are no restrictions or prerequisites that the user has not met.
  
  
  
  Related Information:
  
  SAP Learning Solution (LSO): This is a component of SAP that focuses on managing and delivering training and educational content within organizations.
  User Roles and Permissions: Ensure that the user has the appropriate roles and permissions to enroll in or manage course programs.
  Documentation and Support: Refer to SAP documentation or support resources for more detailed troubleshooting steps or to understand the specific configurations of your SAP LSO environment.
  
  By following these steps, you should be able to address the LSO873 error and assist the user in managing their course program subscriptions effectively.