How To Fix LSO717 - Process steps were automatically executed by the system

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 717

• Message text: Process steps were automatically executed by the system

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO717 - Process steps were automatically executed by the system ?

  The SAP error message LSO717, which states "Process steps were automatically executed by the system," typically occurs in the context of SAP Learning Solution (LSO) when certain process steps in a learning event or course are automatically handled by the system. This message is not necessarily an error but rather an informational message indicating that the system has taken specific actions without requiring manual intervention.
  Cause:
  The message can be triggered by various scenarios, including:
  
  Automatic Workflow: The system may have automatic workflows configured that handle certain tasks, such as enrolling users in courses, sending notifications, or updating statuses.
  Background Jobs: Scheduled background jobs may be set up to process certain tasks related to learning events, which can lead to this message being displayed.
  Configuration Settings: The configuration of the Learning Solution may dictate that certain steps are executed automatically based on predefined rules or conditions.
  
  Solution:
  Since LSO717 is primarily an informational message, there may not be a direct "solution" required unless it is causing issues with the expected workflow. However, you can consider the following steps:
  
  Review Configuration: Check the configuration settings in the Learning Solution to understand which process steps are set to execute automatically. This can help clarify why the message is appearing.
  Monitor Background Jobs: If background jobs are responsible for the automatic execution, monitor their logs to ensure they are functioning correctly and not causing any unintended consequences.
  User Training: Ensure that users involved in the learning processes are aware of the automatic steps being taken by the system, so they understand the context of the message.
  Consult Documentation: Refer to SAP documentation or help resources for more detailed information on the specific process steps that are being executed automatically.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address specific scenarios related to LSO717 or provide additional context.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar messages and how they resolved them.
  System Logs: Review system logs for any additional messages or errors that may accompany LSO717, as they could provide further insight into the situation.
  
  If the message is causing operational issues or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in the Learning Solution module.