How To Fix LSO715 - Reasons can only be specified for fail results

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 715

• Message text: Reasons can only be specified for fail results

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO715 - Reasons can only be specified for fail results ?

  The SAP error message LSO715 ("Reasons can only be specified for fail results") typically occurs in the context of SAP Learning Solution (LSO) when you are trying to record results for a learning event or assessment. This error indicates that you are attempting to assign a reason for a result that is not a failure. In SAP LSO, reasons are only applicable for failed results, and if you try to specify a reason for a successful result, the system will throw this error.
  Cause:
  The primary cause of this error is that you are trying to enter a reason for a result that is not classified as a failure. For example, if a learner passes an assessment, the system does not allow you to specify a reason for passing, as reasons are only relevant for failed attempts.
  Solution:
  To resolve this error, you should:
  
  
  Check the Result Type: Ensure that you are only trying to specify reasons for results that are classified as "fail." If the result is "pass," do not enter a reason.
  
  
  Adjust the Input: If you mistakenly entered a reason for a passing result, remove the reason and save the record again.
  
  
  Review Configuration: If you believe that reasons should be applicable for other result types, you may need to review the configuration settings in your SAP LSO system. However, this typically requires administrative access and should be done with caution.
  
  
  Consult Documentation: Refer to the SAP Help documentation or your organization's SAP support resources for more detailed guidance on handling results in SAP LSO.
  
  
  Related Information:
  
  SAP Learning Solution (LSO): This is a module within SAP that focuses on managing and delivering training and learning activities.
  Result Management: Understanding how results are recorded and managed in SAP LSO is crucial for effective use of the system.
  Error Handling: Familiarize yourself with common error messages in SAP LSO to improve troubleshooting skills.
  
  If the issue persists after following these steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.