How To Fix LSO718 - Unevaluated participation cannot be followed up

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 718

• Message text: Unevaluated participation cannot be followed up

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO718 - Unevaluated participation cannot be followed up ?

  The SAP error message LSO718 ("Unevaluated participation cannot be followed up") typically occurs in the context of SAP Learning Solution (LSO) when there is an issue with the evaluation of a participant's attendance or participation in a learning event. This error indicates that the system is unable to process the follow-up actions for a participant who has not been evaluated.
  Cause:
  The error can be caused by several factors, including:
  
  Incomplete Evaluation: The participant's attendance or performance has not been evaluated, which is necessary for follow-up actions (like generating certificates, updating records, etc.).
  Status Issues: The status of the learning event or the participant's record may not allow for follow-up actions.
  Configuration Issues: There may be configuration settings in the Learning Solution that are not set up correctly, preventing the evaluation process from completing.
  Data Integrity Issues: There may be inconsistencies or missing data in the participant's record or the learning event.
  
  Solution:
  To resolve the LSO718 error, you can take the following steps:
  
  
  Evaluate Participation: Ensure that the participant's attendance and performance have been evaluated. This can typically be done in the SAP LSO transaction for managing evaluations.
  
  
  Check Status: Verify the status of the learning event and the participant's record. Make sure that the event is in a status that allows for follow-up actions.
  
  
  Review Configuration: Check the configuration settings in the Learning Solution to ensure that they are set up correctly for evaluations and follow-ups.
  
  
  Data Consistency: Review the participant's data and the learning event data for any inconsistencies or missing information. Correct any issues found.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling evaluations and follow-ups in LSO.
  
  
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP LSO, such as LP10 (for managing learning events) and LP20 (for evaluations).
  User Roles: Ensure that the user has the necessary permissions to perform evaluations and follow-up actions.
  SAP Notes: Check for any SAP Notes related to LSO718 for additional insights or patches that may address the issue.
  
  By following these steps, you should be able to identify and resolve the cause of the LSO718 error in SAP Learning Solution.