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How To Fix LSO623 - It was not possible to determine the license period for the course &1


LSO623 - Overview

  • Message type: E = Error

  • Message class: LSO - Publisher and Learner Account

  • Message number: 623

  • Message text: It was not possible to determine the license period for the course &1

  • Show details Hide details
  • What causes this issue?

    When booking the curriculum, a course was selected whose license period
    is automatically determined by the system.
    The license period defined for the course &v1& is &v2& days. The course
    is no longer available as of &v3&.
    The system was not able to find a free period for this course in the
    course sequence you specified. All of the periods are either too short
    for the planned license period or exceed the availability end date.

    System Response

    The curriculum and the selected courses could not be booked.

    How to fix this error?

    Select other dates. When you do so, ensure that there is sufficient
    time in the course sequence for elements with a license period.

    Procedure for System Administrators

    Where relevant, more alternative dates must be offered or the license
    period for the curriculum elements reduced.

    Error message extract from SAP system. Copyright SAP SE.


LSO623 - Details

  • The SAP error message LSO623, which states "It was not possible to determine the license period for the course &1," typically occurs in the context of SAP Learning Solution (LSO) when there is an issue with the configuration or data related to the course's licensing.
    Causes:
    
    Missing License Data: The course may not have the necessary license data defined in the system.
    Incorrect Course Configuration: The course might not be properly configured to include licensing information.
    Inconsistent Data: There may be inconsistencies in the data related to the course or the license period.
    Authorization Issues: The user may not have the necessary authorizations to view or access the license information for the course.
    System Configuration: There could be issues with the overall configuration of the Learning Solution module.
    
    Solutions:
    
    
    Check Course Configuration:
    
    Go to the course definition in the SAP LSO module and ensure that the license period is correctly defined.
    Verify that all necessary fields related to licensing are

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