How To Fix LSO623 - It was not possible to determine the license period for the course &1

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 623

• Message text: It was not possible to determine the license period for the course &1

What causes this issue?

When booking the curriculum, a course was selected whose license period
is automatically determined by the system.
The license period defined for the course &v1& is &v2& days. The course
is no longer available as of &v3&.
The system was not able to find a free period for this course in the
course sequence you specified. All of the periods are either too short
for the planned license period or exceed the availability end date.

System Response

The curriculum and the selected courses could not be booked.

How to fix this error?

Select other dates. When you do so, ensure that there is sufficient
time in the course sequence for elements with a license period.

Procedure for System Administrators

Where relevant, more alternative dates must be offered or the license
period for the curriculum elements reduced.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO623 - It was not possible to determine the license period for the course &1 ?

  The SAP error message LSO623, which states "It was not possible to determine the license period for the course &1," typically occurs in the context of SAP Learning Solution (LSO) when there is an issue with the configuration or data related to the course's licensing.
  Causes:
  
  Missing License Data: The course may not have the necessary license data defined in the system.
  Incorrect Course Configuration: The course might not be properly configured to include licensing information.
  Inconsistent Data: There may be inconsistencies in the data related to the course or the license period.
  Authorization Issues: The user may not have the necessary authorizations to view or access the license information for the course.
  System Configuration: There could be issues with the overall configuration of the Learning Solution module.
  
  Solutions:
  
  
  Check Course Configuration:
  
  Go to the course definition in the SAP LSO module and ensure that the license period is correctly defined.
  Verify that all necessary fields related to licensing are filled out.
  
  
  
  Review License Data:
  
  Ensure that the license data is maintained in the system. This can typically be done in the transaction codes related to LSO configuration.
  Check if the license type and duration are correctly set up.
  
  
  
  Data Consistency Check:
  
  Run consistency checks for the course data to identify any discrepancies.
  Use transaction codes like LSO_COURSE to review the course details.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to access the course and its licensing information.
  Review the user roles and profiles to confirm that they include the required permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring licenses in LSO.
  Check for any notes or updates from SAP that might address this specific error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional insights based on the specific version of your SAP system.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as LSO_COURSE, LSO_ADMIN, and others that pertain to course and license management.
  SAP Notes: Search for SAP Notes related to LSO623 for any known issues or fixes.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify and resolve the issue related to the LSO623 error message.