How To Fix LSO621 - The maximum license period of &1 days has been exceeded

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 621

• Message text: The maximum license period of &1 days has been exceeded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message LSO621 - The maximum license period of &1 days has been exceeded ?

  The SAP error message LSO621 indicates that the maximum license period for a particular user or system has been exceeded. This error typically occurs in the context of SAP Learning Solution (LSO) or other modules where licensing is time-sensitive.
  Cause:
  The error arises when the license period defined for a user or a specific functionality has surpassed the allowed duration. This can happen due to several reasons:
  
  The license for the SAP system or specific module has expired.
  The user has been assigned a license that is valid only for a limited time, and that time has elapsed.
  There may be a configuration issue where the license period is not set correctly.
  
  Solution:
  To resolve the LSO621 error, you can take the following steps:
  
  
  Check License Validity:
  
  Verify the current license status in the SAP system. You can do this by navigating to the license management area in the SAP GUI.
  Ensure that the license is still valid and has not expired.
  
  
  
  Renew or Update License:
  
  If the license has expired, you will need to renew it. Contact your SAP account representative or the licensing department to obtain a new license key.
  Update the license in the system using transaction code SLICENSE.
  
  
  
  Adjust License Settings:
  
  If the license is valid but the error persists, check the configuration settings related to the license period. Ensure that the maximum license period is set correctly according to your organization's needs.
  
  
  
  User Assignment:
  
  Review the user assignments to ensure that users are assigned the correct licenses. If a user is assigned a temporary license, consider upgrading to a permanent license if necessary.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support notes related to licensing issues for additional guidance and troubleshooting steps.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. They can provide specific insights based on your system configuration and licensing agreements.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SLICENSE: To manage and check licenses in the SAP system.
  SU01: To manage user accounts and their license assignments.
  
  
  
  SAP Notes:
  
  Check for relevant SAP Notes that may address specific issues related to licensing and the LSO621 error.
  
  
  
  Documentation:
  
  Review the SAP Learning Solution documentation for details on licensing requirements and configurations.
  
  
  
  By following these steps, you should be able to resolve the LSO621 error and ensure that your SAP system operates within the licensing constraints.