How To Fix LSO620 - It is not currently possible to cancel a curriculum

SAP Error Message - Details

• Message type: E = Error

• Message class: LSO - Publisher and Learner Account

• Message number: 620

• Message text: It is not currently possible to cancel a curriculum

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Please cancel the curriculum elements individually

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message LSO620 - It is not currently possible to cancel a curriculum ?

  The SAP error message LSO620, which states "It is not currently possible to cancel a curriculum," typically occurs in the context of SAP Learning Solution (LSO) when a user attempts to cancel a curriculum that is either in progress or has certain dependencies that prevent cancellation.
  Causes:
  
  Curriculum Status: The curriculum may be in a status that does not allow for cancellation, such as "In Progress" or "Completed."
  Dependencies: There may be other objects or processes linked to the curriculum that prevent it from being canceled. For example, if there are participants who have already registered for the curriculum or if there are scheduled sessions.
  Authorization Issues: The user may not have the necessary permissions to cancel the curriculum.
  System Configuration: Certain configurations in the SAP system may restrict the cancellation of curricula based on business rules.
  
  Solutions:
  
  Check Curriculum Status: Verify the status of the curriculum. If it is "In Progress" or "Completed," you may need to take additional steps to change its status before cancellation.
  Review Dependencies: Look for any participants or sessions associated with the curriculum. You may need to cancel or remove these dependencies first.
  User Permissions: Ensure that you have the appropriate authorizations to perform the cancellation. If not, contact your system administrator to obtain the necessary permissions.
  Consult Documentation: Review the SAP documentation or help files related to the Learning Solution for any specific guidelines on canceling curricula.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP's customer support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP LSO that may help you manage curricula more effectively.
  Training and Documentation: Ensure that users involved in managing curricula are adequately trained on the processes and policies related to curriculum management in SAP LSO.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.